We contacted this company through Homestars as we needed to replace all our carpets on the second floor of our home due to age. Mark contacted us promptly and we arranged for him to come by. He thoroughly explained the carpeting choices, provided samples and we chose the colour and confirmed what we wanted done. He provided two estimates based on different quality of carpet. After choosing the estimate we wanted, we changed our mind about the colour and Mark obligingly came by a second time. We did change the colour, and then decided on the date for the work to be done. We arranged for two days but the technicians completed the job in one day by working a little later. The job was done quickly, efficiently and professionally. We had a couple of questions a couple of days after the job had been completed. Mark sent the same technicians back to ensure our questions were answered and some minor adjustments were made. Overall we were completely satisfied with the work and give Mark a top rating for his timely communication and thorough knowledge of the products he installs.
- Approximate cost of services:
- $5,300.00
- Company Response
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