Removal of old carpet; installation of new carpet
10++++ We contacted Mark at Victorious Flooring after getting a surprisingly high quote from a big box store (we had to pay for that estimate too). Mark actually went to the big box store to investigate the quality of the carpet we had chosen so he could give us a comparison between their product and his. This was all before we had even agreed to meet him for an estimate (which was free). He came in well under the big box store’s quote with a significantly better quality of carpet, and also brought to light a number of things we needed to know that the big box store did not tell us. It was a no brainer. His crew was incredibly efficient, respectful and professional, and we are extremely happy with the results!
Mark is incredibly friendly, patient and puts his clients’ needs first. He goes out of his way to ensure customer satisfaction throughout the whole process, including several follow up communiqués to ensure we were pleased with the entire experience (which we were!!!). We highly recommend his services!
- Approximate cost of services:
- $0.00
- Company Response
Hi Jen, Hi Chris,
It was a great pleasure dealing with you guys. Our overhead is just a fraction comparing to any other big box stores. We are depending on referrals and satisfied customer experience since we don’t have the big profit margins to run nationwide commercials. This is the key element that kept us in the business since 2001 with a traceable record of happy customers. Thank you very much by choosing us from so many other carpet flooring companies in the GTA. Your business, review and the posted pictures taking during the work is highly appreciated. Best Regards,