Ambia Windows And Doors Inc.

This job involved replacing 8 3' X 4' (approx) sun room windows, and another smaller one over a door. Got three quotes. One from another "reputable" org included at this site, was about the same cost, but included a much cheaper solution.

Tony provided me with options...I was the one that upgraded, he just showed me what was possible.

Crew (Frank et al) were good humoured, got the job done with minimal fuss and in excellent time.

I used to build boats for a living: these guys do good work. I'll have them along next summer to do the rest of the house.

Our home is approximately 25 yrs old. The original windows were in wood framing and was in the advance stages of rot. It got so bad last year that I was able to push my finger into the exterior casings. I resorted to temporarily patching the frame with caulking. As a result, none of the windows were operable.

This year, we decided that we had to replace the windows. This would be an immense renovation, with all 27 windows and 2 doors replaced.

We investigated many window companies for a long time. Our experience from start to finish with Ambia Windows & Doors was by far the best large-scale renovation experience we have ever had.

Enter Tony from Ambia Windows & Doors. When I first got in contact with Tony, he was extremely polite and timely with scheduling appointments. He catered his appointments entirely around our schedule.

The first appointment with Tony was at night. He came after another appointment in the area, and by that time it was already 7pm. We discussed the various options, types of windows and a ballpark figure on how much the renovation would cost. It was more of an informational session than anything.

While we were evaluating other window companies, Tony and I kept in touch via email and phone. He was always very prompt at responding.

In the end, we decided to go with Ambia. The professionalism that Tony presented gave us a very good feeling that the installation crew would be the same. The price was a little bit over our budget, but we felt it was worth it. To iron out all the tiny details and finish signing the contract to get the job underway, Tony came out and worked with us for 7 straight hours (6pm-1am).

Once the contract was signed, it took about a month for the windows and doors to be made. The install crew came and the installation could not have gone better. It took a total of 4 days. The crew always cleaned up after themselves (each day), and was very courteous with our questions and poking around.

The end result, was a stunning transformation of our home.

We picked:
- Heritage line
- Prairie grills for all windows. This added a subtle but gorgeous accent to our home.
- French all-glass prairie cut backyard doors, with Phantom screens.

Tony, Igor and crew, thank you so much for being with us from start to finish. You guys were a true blessing, and we will recommend you in a heartbeat.

I just purchased a 50yr old bungalow with 30yr old windows & doors in poor condition. I had a very limited budget and no idea on how to start researching different companies, or costs involved. I'd recalled that a year earlier my brother had had his windows and doors replaced, and he'd always mentioned how happy he was with the products and workmanship and the great service provided by the company rep. named Tony. Since he was a thorough person who did not make decisions lightly, I trusted his judgement in the company he'd finally picked to replace his windows, and I asked for the telephone #. Tony met with me right away, listened to what I wanted and was sympathetic to my financial limitations. His team arrived on time, were very professional and courteous and wasted no time in getting started. I was impressed with how well co-ordinated they were in working together to complete what was a very labour intensive job (16 windows including one very large living room window, doors, screens and garage door capping). Due to the age and design of the house, some areas were difficult to work in and several areas required reframing, however they managed to work within the tight spots and finshed the entire job on time. They cleaned everything up and arranged for disposal of all materials. The windows and doors are beautiful and have changed the overall curb appeal of the property 100%. I've had many compliments from people. Tony even upgraded the door hardware to a higher end product at no extra cost to me which gives the doors a more classical look. He took the time to inspect and review the finished work and to ensure that I was completely satisfied with everything before accepting final payment. Overall, I'm very happy about the choice I made. I not only received new windows and doors, but also upgraded hardware and new wood frames at no extra cost to me. Thank you.

I am lucky to have met Tony Radocchia - Ambia's salesperson. I needed to replace all windows and two doors on a 60 year old bungalow. He is very keen on details and explained to me every aspect of the job. His installers are very skilled and keen on details. Tony also gracefully gave me a window for free as it was that particular window was not included in the original estimate. I got quotes from different companies and even though Ambia didnt have the lowest price, Tony matched the lowest bidder but I got better windows and doors! I highly recommend Ambia as it is a reputable company and Tony is an honest and reliable representative of this company.
After Sale Support Update April 2011:
New windows and doors were installed by Ambia last year. Nearly a year after the installation, had to call Tony (salesperson)for minor adjustments and replacements. Take note that these problems could have been caused our misuse and lack of care but Tony immediately called the installer and door supplier! They were there a couple of days after to fix the problem. I am very impressed with the after sales support that Ambia has provided! Companies should follow Ambia's lead. And with a salesperson like Tony at the helm, you can never go wrong with Ambia! I can definitely recommend them to anyone needing replacement or new windows and doors. Keep up the good work!

We had our home renovated last year and were still somewhat 'shellshocked' from the experience, so we spent some time with each of the four companies we researched. Ambia was the last of the four companies and Tony was our contact. Our whole experience with Tony and Ambia's installation crew has been excellent. Tony met with us to explain the process and answered all our questions. He gave us an extensive reference list and all eight of the references we contacted called back and everyone was very pleased with Tony and Ambia. Within three weeks from the order date, our (seven) windows and patio door were installed. The crew were professional, friendly, courteous and knowledgeable. Ambia's prices are fair, but their service is superlative. We thoroughly recommend Tony and Ambia.

Tony from Ambia Windows and Doors provided excellent service all the way through: Quick to answer questions, detailed quote, lots of references. The installation team came on time, and were quick, clean, and efficient. We had one problem with one window, and Tony worked quickly to help us resolve it. We also had some of our windows painted to match existing exterior trim, and this was done beautifully.

We selected Ambia based on their good HomeStars reviews and very reasonable quote. Tony and team did a great job. The work and options were explained in layman terms, our preferrences were noted, e.g. custom colour, as well as the glass inset that we wanted, which greatly enhanced the looks of our new front door. Installation was on schedule and Igor and crew did a great job. Invoice was as per quote. A little adjustment to the frame we required after a couple of months was done right away at no extra charge. In sum, a great experience. We would be happy to use Ambia again in the future and would recommend this company to friends.

Tony Radocchia, Project Consultant, Ambia Windows and Doors Inc.
was professional and curtious. Tony provided the facts and came through with a quality product, with quick delivery. The instalers worked well, neatly and were friendly. We are very happy with our new windows and doors.
Mary

From the moment I called Tony to his final visit on job completion, he was customer focused all the way. His Sales Rep....Oday was very pleasant and didn't apply any sort of unnecessary pressure to secure the order. The workmanship of the job and quality of the windows were top notch as well.
The minor issue I did have was resolved. I would definately recommend Ambia.