I’ve used Homestars reviews to help me in my decision making twice with positive results. Although I give word of mouth referrals and reviews I don’t typically write any. My first experience with Homestars was trying to locate a reputable window installer almost 2 years ago. I met with Michael from Ambia Windows and Doors along with four other companies. Even though I wasn’t sure about my timeframe as to when I would move ahead Michael promptly came by and sat down at the kitchen table and went through everything with me and educated me on the right questions to ask. He measured my windows and came up with a proper quote that day; other companies were wanting me to send them measurements by email because they didn’t want to drive out to Milton Ontario just to quote. Michael was also very flexible and willing to work with our budget and phases we were thinking of doing at the time. During the install things ran very smoothly, it was a lot messier than we thought but where Omar and Alex lacked in cleanliness around the job site they more than made up with their efficiency and quality workmanship. I don’t usually like to write reviews right after the work because time usually shows how good a company is and Ambia Windows and Doors came through. When we had a minor adjustment issue with a lock on one of the windows I wasn’t expecting much calling the installer a year later. I called Michael and right away his uncle Tony was in touch with the manufacturer and booked an appointment and within days a technician was here to fix the lock. After-sales service is so important and Tony and Michael seem to know this and really are on top of customer service. When our patio door and upstairs balcony door needs replacing I do know who to call. Thank you to the team at Ambia Windows and Doors.
- Approximate cost of services:
- $22,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for writing a nice review Gilles , we appreciate it very much . Thanks for all the compliments and recognizing us a good company to work with.