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Milton
bought an X2 garden hose (collapsible style) and when i opened the package to use it the hose was faulty, when i tried to return it with a receipt, the customer service associate was the worst.
1- no acknowledgment that i was there (there was no one else there)
when she finally looked at me there was no eye contact a smile or anything.
2- After i explained to her the reason for return she basically said no refund just go and take another hose and start mentioning that i bought at a different Canadian tire and they operate differently and how i was wrong assuming All Canadian tires have the same policies.
I didn't want to stay and argue with her so i took the product i had and i will return in another location
- Approximate cost of services:
- $1.00
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