Canadian Tire

Building Supplies and Hardware
Ajax ON L1Z 1G1
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HomeStars  >  Building Supplies and Hardware in Ajax  >  Canadian Tire  >  Auto service good, but customer service poor
pat sky from Old Toronto
pat sky from Old Toronto
37 reviews Toronto, ON
5/10

Auto service good, but customer service poor

This store is on my way to work, but I generally do not get helpful service when I am looking for items. Sometimes staff send me to the wrong place in the store instead of asking somebody else.
However, the auto shop has better service. I had to change my windshield wiper but arrived the day computers were down. I expected to be sent away but the man at the counter offered to go and look visually for the piece. When I pulled into the garage, the manager was not happy but the salesman came out and took my windshield. he came back in 3 minutes with the right one and installed it for me. In the meantime 2 mechanics came over to ask if I needed help. After paying cash, I got into my car, and a young fellow offered to turn my car around since it was a tight spot--which I accepted. He was delighted to show his skills off, and he 10-point turn saved me a lot of turning!
So generally I go to Laird and Eglington when I need something since service is regularly better.

Approximate cost of services:
$20.00
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