Sunrise Cleaning

House & Apartment Cleaning
Oakville ON L6H 1S3
Write a Review
Write a Review

Recommended Professionals

90%(3 reviews)
93%(10 reviews)
91%(3 reviews)
90%(3 reviews)
93%(10 reviews)
91%(3 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

85%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Sunrise Cleaning

Average customer rating:
8.8 10 (78 reviews)

Sort by

Maureen in Oakville
Maureen in Oakville
1 review Oakville, ON
10/10

Great family-owned cleaning service

This is a terrific family-owned cleaning companye that gives good value and provides a wide range of services. I live in the Oakville area, have pets, and have used Sunrise Cleaning once every 2 weeks for several years. They are thorough, efficient, responsible, and the cleaning team is always pleasant. It's lovely to come home to a sparkling, fresh house after a long work-day. Highly recommended.

Approximate cost of services:
$120.00
Was this review helpful?
Company Response

Thank you for the kind words, Maureen! We count ourselves lucky to have customers like you, and we look forward to servicing you on your next appointments. -Tina

Private User
Private User
Private User reviews Hamilton, ON
10/10

Cleaning and sanitizing empty bungalow, for move in condition .

Punctual and highly organized team. Everything was cleaned and sanitized, including inside windows and window shutters. Cleaned all appliances, cabinets, and shelves. I would use them again! Thank you for more than meeting my expectations.

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

We're glad to hear we have exceeded your expectations! We hope you enjoy your bungalow, and we look forward to servicing you in the future! -Tina

John from Mississauga
John from Mississauga
3 reviews Oakville, ON
2/10

Good at first...then very poor

They were great when we had them clean our home after we renovated. We hired them for regular cleaning once a month. In each instance it looks like the bathrooms were wiped but not cleaned. There was hard water spots on the downstairs bathroom faucet after both cleanings and the sinks looked as though they had been wiped but without cleaning products. The kitchen was similar both times as well. The stove was not cleaned well and countertops appeared to be just wiped, not cleaned. The truly upsetting issue was during the first cleaning when someone used an abrasive cleaner or something like steel wool to clean our brand new stainless steel kitchen sink and scratched it badly..

The house did not smell as though it was cleaned when we came home and ,as mentioned, appeared that it had received a quick surface cleaning. At $180 per cleaning this is not acceptable.

Approximate cost of services:
$180.00
Was this review helpful?
Mike in Toronto
Mike in Toronto
0 reviews Toronto, ON
10/10

Condo Move Out

I ordered a move out cleaning with Sunrise to take care of my unkept rental. The cleaning went smooth and made it all ready for the next people who moved in.

Approximate cost of services:
$273.74
Was this review helpful?
Company Response

Thank you for the kind words!

Give us a call anytime you need us and we would be happy to help!

minhrevw in Ottawa
minhrevw in Ottawa
0 reviews Ottawa, ON
10/10

Basic Cleaning

I gave short notice and still ended up with great results! My tenant loves a super clean place and this suited her needs. Great service and worth the one time clean! Would use again in future.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Hello Minh,

Thank you for the kind words!

We're happy to help and would love to service your home anytime you need our help.

I hope you have a great day!

Best Regards,
Sunrise Cleaning

KGoodall in Oakville
KGoodall in Oakville
2 reviews Oakville, ON
9/10

Cleaning Services

Sunrise Cleaning is great! I have never been disappointed. Crew shows up on-time, and does a very thorough job. Any concerns, issues or questions I've had have been addressed timely.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Thank you for the kind words!

Your home is a pleasure to service and we would be happy to anytime!

Private User
Private User
Private User reviews Oakville, ON
2/10

Bi weekly house clean

I had sunrise come to clean our home. First time did an okay job then 3 times after did a definite surface clean. Twice they cancelled me the day before really disappointing because they didn’t even offer another time. The lady I spoke to said all her women were sick or leaving her. I’m sorry about that bu you might have mentioned this at least a few days before. Especially because I had dinner parties in our home both times. Not even a sorry from sunrise. Absolutely do not start with them!!

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Please contact us at 905-567-1199, or support@sunrise-cleaning.com so we can discuss your review as we believe it was posted here in error as we rarely ever reschedule clients appointments. In very rare cases when we have to reschedule clients' appointment we offer other time slots, we never cancel. We have over 45 cleaning ladies in staff and certainly they are not all sick or leaving the company. We have been in business for over 25 years and service on average 60-70 clients every day. Our Customer Satisfaction policy is posted on our website: http://www.sunrise-cleaning.com/terms-of-service/.

Thank you.
Tina Burton

Rosemary from Toronto
Rosemary from Toronto
3 reviews Mississauga, ON
10/10

Spring Cleaning

Spring Cleaning with Sunrise is the best present you could give yourself. I had the staff in yesterday and they did a good job, I was unwell and they were able to get done what I never could….Not enough time or energy. They were thorough and committed and worked tirelessly on my home. I had real estate agents yesterday afternoon and they were impressed with how clean and well maintained the home was. I wish I could have your staff clean every week! Happy Easter!

Approximate cost of services:
$472.00
Was this review helpful?
Company Response

Thank you for the kind words!

Your home is a pleasure to service and we would be happy to anytime!

Todd in Mississauga
Todd in Mississauga
2 reviews Mississauga, ON
0/10

Sunrise Cleaning Lack of Service

I'd used Sunrise Cleaning services several times with satisfactory results. However, on the fourth occasion I met the two cleaning ladies at 1 pm on a Saturday, showed them around my place and asked if they were okay to proceed while I went out to return in 1 hour. Upon returning, I noted that no cleaning had been performed, the cleaning ladies were gone, and the door of my apartment was left unlocked. They did nothing and just vanished with no explanation. I'm not sure if they took anything or not. I'll never use this company again.

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review. Unfortunately the facts stated in your review are not true. Yes, the ladies showed up for your appointment, but they called our office to report that there are cat feces and urine on the floors and that the condition of your apartment is unsanitary. I have send you a text message to inform you that we will not be able to clean your place and you responded that you will be back within few minutes. The ladies waited few minutes, but no one has showed up. One of the ladies got nauseous from the smell in your place, for that reason they were not able to wait any longer.
We have posted policy regarding not being able to clean human or pet feces, urine, vomit or blood on our website here:
http://www.sunrise-cleaning.com/terms-of-service/

Roma in Oakville
Roma in Oakville
1 review Oakville, ON
10/10

Post renovation cleaning

I do strongly recommend services provided by this company.
Both Ladies: Grazyna and Natalia have done an excellent job with absolute care and attention to details.
Great quality, time efficient.
My house looks amazing.
Thank you,
Roma

Approximate cost of services:
$500.00
0 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Sunrise Cleaning

Enjoy your life and leave the cleaning to us! Whether you need an occasional cleaning, regular recurring cleaning or a big clean up after renovation or moving we are here for you! Our services include: -Regular Recurring Cleaning. -Spring Cleaning. -Moving Cleaning, -One Time and Occasional Cleaning, -Post Renovation Cleaning. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for House & Apartment Cleaning pros in Oakville?