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Mike Schur Home Inspection Ltd

Home Inspection
Kingston ON K7L 4X7
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Private User
Private User
Private User reviews Kingston, ON
0/10

Home Inspection Fail

Mike completed our home inspection. 2 weeks after moving in, during the first rainfall, there was obvious water dripping into the basement. Turned out to be caused by an improperly installed deck. The insulation along that wall was completely soaked through and had to be replaced. Two separate professionals I had in to assess the problem identified the cause immediately, and said it was obvious to them. After looking more closely, I found three other leaks through another basement wall. Two were caused by foundation cracks that on the outside extended above ground. Mike had pointed them out during the inspection and stated that they were not significant, and would not cause leaks. The waterproofing specialist was speechless when I told him this, but said that there are many not so great inspectors out there. The other leak on that wall was caused by faulty caulking, something Mike had missed. We later found other, less significant deficiencies that were missed, but you get the idea. When he was contacted about these issues, Mike just kept repeating that an inspection is not a guarantee against current or future defects, and refused to consider refunding his fee. When he was offered the opportunity to come and see the issues for himself so that he could at least learn from what he missed to benefit his future clients, he refused. Incompetent and unprofessional. The issues eventually got (almost completely) resolved at no out of pocket cost to us, as everything was still under warranty, but it took a lot of time and aggravation to get it all sorted out, with no help from Mike. I assume our property value also took an immediate hit. Our real estate agent hooked us up with Mike. I didn't want to use someone recommended by the agent, but I agreed against my better judgement because my wife just wanted to get it done with. We won't make that mistake again. If your agent recommends an inspector, just decline politely. Do your research ahead of time so that you know who to call right away when you're ready to put in an offer on a home.

Approximate cost of services:
$400.00
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