Computer Trends Canada

After upgrading from a cheap style lap top. We were told it was brand new. I asked 3 times. And was reassured. It stopped working after 3 days. They took it to "look" at it and kept it for 2 weeks. Finding nothing wrong. It later crashed, took it somewhere else full of damaged items and wasn't a brand new computer. Called head office and tried asking for my money back. As in Alberta there is a 10 day exchange policy on everything. They wouldn't honor it. And I was out the crappy lap top. NEVER use these guys.