Vaillancourt Plumbing & Drains

Formerly E. Vaillancourt Plumbing & Heating Ltd
Plumbing
Oshawa ON L1J 4E9
Write a Review
Write a Review


HomeStars
Plumbing
Vaillancourt Plumbing & Drains
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Vaillancourt Plumbing & Drains

Average customer rating:
9.9 10 (354 reviews)

Sort by

morgan in Oshawa
morgan in Oshawa
0 reviews Oshawa, ON
10/10

Smart, quick and courteous

Vaillancourt Plumbing are a reliable and professional organization. We use them almost monthly in the properties we manage to solve emergencies, perform scheduled tasks and larger projects too like replacing a watermain from the street. Brian, Patsy and Nancy are attentive and easy to work with to arrange projects both big and small. The plumbers are smart, quick, and courteous with our residents.

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Mordini Residential,
It's a pleasure to be associated with your business. You always conduct your interactions with us in such a cordial and pleasant manner which makes our efforts to service your account seamless. We very much appreciate your business and look forward to our continued relationship.
All the Best from E. Vaillancourt Plumbing

chrishorton7062 in Oshawa
chrishorton7062 in Oshawa
2 reviews Oshawa, ON
10/10

Basement bathroom

Had a 2 piece bathroom that was extended and turned into a 3 piece. Brian provided a quote listing all that was to be done and it was all done exceptionally well. Dave the plumber was amazing. Polite clean and his workmanship was way beyond his years. If you need work done give these guys a call. You won’t be disappointed.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Hi Chris,
Thank you kindly for your words of praise... a lovely testament to our efforts. We hope you get many years of use and enjoyment from your new bathroom.
All the Best from E. Vaillancourt Plumbing

Samantha in Whitby
Samantha in Whitby
3 reviews Oshawa, ON
10/10

Bathroom Renovation

My first interaction with Vaillancourt was with Nancy who represented the company so well, I was sure this was going to be a wonderful partnership. For my first quote I received a call from Brian who gave me some background on the company and services. I felt more confident this was a great company.
When David arrived to complete the work at our customer’s home, he immediately said hello and introduced himself. David was professional and polished in his appearance and manner. His knowledge and work ethic was incredible. David jumped right in, working so efficiently and cleanly, explaining the work he was doing. Some plumbers would just install a new bathtub but David checked that the drain was flowing in the right direction and quickly saw it was not. It was going uphill by 1/8”. David made the necessary changes in very impressive time and by fixing this, there was a drastic improvement.
I had a very brief interaction with another Plumber, Shane who drove up, got out of his vehicle, waved and said hello. He put something in David’s vehicle and made sure he acknowledged me and said have a great day and waved goodbye as he left. This may seem a very small gesture but meant so much in the moment as Shane had been on call and had a very late night working. He could have pretended not to see me but made a special effort to acknowledge me.
After the project was completed, I received a call a couple days later from Patsy to create my company account. Patsy mentioned looking at our website and knowing what we look like. I was impressed that even though Patsy was very busy, she had taken the time to get to knows little about us. I was very pleased when I received the invoice as it was very fair and reasonable for the quality and amount of work completed.
My partner and I are very particular about who we use on a project and who we refer our customers to. I am looking forward to establishing a long time working relationship with Vaillancourt and feel confident using them on all our future projects and have every confidence in recommending them to anyone who is looking for a quality plumbing company. Vaillancourt will take care of you with great workmanship and excellent customer service.

Approximate cost of services:
$900.00
Was this review helpful?
Company Response

Hi Samantha,
Thank you very kindly for your well thought-out review. It's very nice to be acknowledged in this way and I can tell you that our whole team appreciates it. Such comments motivate and inspire us forward. It's been a pleasure dealing with you and we look forward to continuing this relationship well into the future.
All the Best from E. Vaillancourt Plumbing

Private User
Private User
Private User reviews Oshawa, ON
10/10

Plumbing repair

Great service. I was impressed with the ability to get a plumber so quickly. It turned out to be a much more extensive problem than expected. The gentleman showed me the damage and explained the repair as he worked. Very tidy and polite. Thanks Shane.

Approximate cost of services:
$700.00
Was this review helpful?
Company Response

Hello and thank you for your review. We much appreciate you having shared a few great words with us. Keeps us all motivated.
All the Best from E. Vaillancourt Plumbing

audzar in Oshawa
audzar in Oshawa
1 review Campbellcroft, ON
10/10

Excellent Work

Vaillancourt Plumbing responded quickly and efficiently to our 1 a.m. emergency call. Their plumber Shane managed to calm me down and asked the questions necessary to make sure he had the parts necessary to successfully complete the job. Shane was confident and clear in providing the details of what was needed and the expected cost. I felt comforted with the level of service and Shane's calm presence. Customer service followed up to ensure satisfaction which was appreciated. I would definitely recommend this company and will not hesitate to reach out to them in the future. Thank you!

Approximate cost of services:
$330.00
Was this review helpful?
Company Response

Hi Audzar,
Thank you for your words of praise and your shoot out to Shane. Responding to emergency calls quickly and providing our customers with an understanding of their situation, adding to that a healthy dose of calm delivery is what we strive for. We're glad you found us and hope to hear from you again whenever you need us.
All the Best from E. Vaillancourt Plumbing

ellen.peppiatt in Oshawa
ellen.peppiatt in Oshawa
1 review Oshawa, ON
10/10

Plumbing repair

Have had vaillancourt plumbing on two separate occasions and in both situations staff were courteous and professional- jobs were completed in a timely and efficient manner
Excellent service and care! Would definitely call upon their services again!!

Approximate cost of services:
$260.00
Was this review helpful?
Company Response

Hello Ellen,
We so appreciate hearing from you and are delighted with your favourable words. ...Thank you.
I would say, we are a good match. ...You describe our service as "Excellent" and you are an Excellent customer.
All the Best from E. Vaillancourt Plumbing

Private User
Private User
2 reviews Oshawa, ON
10/10

Big and small jobs - our go-to plumbing company

We have used Vaillancourt twice now and keep their card on the fridge. First was after getting several quotes for doing the rough-in in our basement for a from scratch full bathroom. Fabulous recommendations and job. Second for a leaky pipe in the laundry room - quick, good work and reasonable price. It is peace of mind to have good and affordable plumbers!

Approximate cost of services:
$2,400.00
Was this review helpful?
Company Response

We so appreciate your words of praise and are pleased you have made us your "go-to-plumbing company." Thank you very much. Hope to hear from you again when the need arises.
All the Best from E. Vaillancourt Plumbing

Private User
Private User
Private User reviews Oshawa, ON
10/10

Plumbing - leaking pipe

They responded quickly. Repair was effective and the serviceman cleaned up perfectly. No surprises and I would use them again.

Approximate cost of services:
$170.00
Was this review helpful?
Company Response

Thank you kindly for putting your trust in our team. Call us anytime the need arises or just to ask a question; we look forward to helping you again.
All the Best from E. Vaillancourt Plumbing

J. Hamilton
J. Hamilton
4 reviews Newcastle, ON
10/10

Unique problem re kitchen water supply

Receptionist who took my call went the extra mile to get plumber to attend as soon as possible. Shane the plumber very courteous, protection Covering placed on kitchen floor and upon completion a clean up with spray 9 by trades person. Great communication between customer and plumber. Solving our unique problem took time and effort. Follow up call by Brian Vaillancourt appreciated. All trades come with a price tag however don’t try to be penny wise pound foolish. Skills, knowledge and ability combined with a family long term local operation is what should be foremost in selection. John Hamilton

Approximate cost of services:
$290.00
Was this review helpful?
Company Response

Hi John,
Your wise words and praise of our service are very much appreciated. We consider good communication to be paramount in our business and it's nice to be recognized for our efforts in this area along with everything else you pointed out. Thank you.
All the Best from E. Vaillancourt Plumbing

icharbonneau in Oshawa
icharbonneau in Oshawa
0 reviews Oshawa, ON
10/10

Long history

Had to fix a shower. Called my usual guys at Vaillancourt plumbing, a company I have been dealing with for the past 10 years if not more. They arrived at the set time. Perform the work as they always do. And when they left, it’s like no one had been there to work. They always leave the room as clean as they found it. Professional, polite and trustworthy.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Glad to be your "usual guys." We appreciate your business all these years and thank you kindly for your positive words.
All the Best from E. Vaillancourt Plumbing

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vaillancourt Plumbing & Drains

As Durham Region's oldest plumbing company, Vaillancourt Plumbing has been serving the plumbing needs of both residential and commercial customers since 1955 — a testament to our customer-centric approach to our business. As owner Ed Vaillancourt says "Service is Our Business!". Although daily operations have passed forward to Ed's son, Brian Vaillancourt, Ed still advises, drawing upon his many years of experience and expertise. We are committed to a high-level of quality workmanship and customer care when it comes to your plumbing needs. Our expertise, friendly service and competitive rates will ensure you receive the exact repairs you need.

CATEGORIES
Plumbing
WEBSITE
https://www.vaillancourtplumbing.ca
YEAR ESTABLISHED
1955
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.