Vaillancourt Plumbing & Drains

Formerly E. Vaillancourt Plumbing & Heating Ltd
Plumbing
Oshawa ON L1J 4E9
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Vaillancourt Plumbing & Drains
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98%

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Reviews for Vaillancourt Plumbing & Drains

Average customer rating:
9.9 10 (354 reviews)

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r_berry
r_berry
0 reviews Whitby, ON
10/10

Plumbing

Excellent trades employees, I would highly recommend this
Company to anyone, very efficient and knowledgeable,
and cleaned up and left the area the way they found it.

Approximate cost of services:
$1,700.00
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jamieandjayne
jamieandjayne
0 reviews Courtice, ON
10/10

Leaking toilet

The tech Trevor was very professional and very knowledgeable.
I would highly recommend E.Vaillencourt plumbing for any work.

Approximate cost of services:
$160.00
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Company Response

From our whole team, thank you kindly for your review and high rating. We'll be there again whenever you need us!
All the Best from E. Vaillancourt Plumbing

bvisser
bvisser
0 reviews Oshawa, ON
10/10

Plumbing for water heater replacement

I changed my 22 year old water heater that had sprung a leak. It happened in the evening and by the time it was ready for plumbing it was getting late. I decided to call Vaillancourt to finish the plumbing while I was at work the next day. Being unable to promise same day service due to workload, they said they would try. A couple hours later a technician showed and was able to make quick work of it. He was very friendly, worked neatly and cleaned up. Quite satisfied with the service.

Approximate cost of services:
$190.00
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Company Response

Twenty-two years for a tank to last is quite exceptional. It certainly didn't own you anything. Delighted we could help you out with this job. Thank you for dropping us a line and rating us so highly.
All the Best from E. Vaillancourt Plumbing

Private User
Private User
Private User reviews Oshawa, ON
10/10

Leaking toilet

Stanley was awesome he was on time, knowledge , and did a great job ! I have used this company several times and they never disappoint ! Great company ! The toilet works great and no more leaking , and a new valve that doesn’t cut my hand to open and close the water .

Approximate cost of services:
$275.00
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Company Response

So glad you were pleased with our service and with our tech "Stan the Man." He's our longest standing team member! Thank you for your review and high rating.
All the Best from E. Vaillancourt Plumbing

Private User
Private User
Private User reviews Oshawa, ON
10/10

Main shut off valves replacement

Needed to replace the main water shut-off valves. Vaillancourt Plumbing coordinated with Durham Region to ensure the curb shut-off valve was turned off and ready to go. Trevor was extremely professional and knowledgeable, and helped answer questions I had. Job was completed on time and the results were amazing.

Approximate cost of services:
$400.00
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Company Response

Thank you for your feedback and high rating. Trevor and our team have a lot of experience and a good working relationship with Durham Region doing this type of work. We're glad you found us to do this work for you.
All the Best from E. Vaillancourt Plumbing

ecampo
ecampo
2 reviews Whitby, ON
10/10

Toilet Repairs

The representative from the company was friendly. We could see that he had a lot of knowledge and experience regarding our specific issues. The work was completed successfully, and in a clean and efficient manner. We are pleased with the service and will be using them again in the future when needed.

Approximate cost of services:
$230.00
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Company Response

With much thanks, we appreciate you having sent us this review and high rating. We'll be there when you need us.
All the Best from E. Vaillancourt Plumbing

Private User
Private User
Private User reviews Oshawa, ON
10/10

Excellent and speedy service saved us in a crisis!

580 to save our apartment from a ton of damage late at night was well spent. Trevor was fast and polite and filled us in on what to expect in the future. Other companies were booking days in advance, but these people were friendly and responsive. We had two floods in quick succession after an already difficult week, and they were so nice. Honestly renters should have this place on speed dial! Highly recommend.

Approximate cost of services:
$580.00
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Company Response

When you have an emergency, you can't wait. We get that and do everything to prioritize such situations. So glad we could help you. Thank you very much for sending us this review and rating us so highly.
All the Best from E. Vaillancourt Plumbing

chelsea.schultz13
chelsea.schultz13
0 reviews Oshawa, ON
10/10

Hot Water Repair

We have been having problems with our hot water for approximately two weeks before we were able to have a plumber come out and fix it. As it wasn’t a constant problem at that point and we were also away on vacation for some of the time. Since it involved our hot water tank we called the rental company first and they sent a technician out who determined what part needed to be replaced as well as advising us that they weren’t licensed to fix our problem. I then turned to colleagues asking if anyone can recommend a plumbing company and they highly recommended this one. Everyone was so friendly and very helpful in trying to get my problem solved in a timely matter. And even though the original appointment had to be changed they made every effort to help me out. Saying if I couldn’t wait to have the repair done because at this point our hot water was nonexistent. Before we would have 5 minutes of lukewarm water and then straight cold with the hot water tap cranked all the way over. They said they would be more than happy to recommend some other companies to see if I can’t get the problem resolved that day instead of waiting until the following day for their technician to come out. I was so moved with how above and beyond they went to make sure my problem was fixed that I decided what’s one more day. I am extremely happy that I did, the technician was amazing and provided a secondary solution if that was the route we wanted to go. It was nice to be given another choice and at the end of the day they’re all about the customer which is incredible. Thank you so much for everything I am more than happy to use your services again if they’re so needed as well as recommend you to someone else who is in need of a good company to deal with.

Approximate cost of services:
$285.00
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Company Response

Hi Chelsea,
So pleased we could get your situation resolved for you. Thank you kindly for your thorough review. As you point out, customer service is paramount to us and we appreciate you recognizing us for it. Call us again anytime.
All the Best from E. Vaillancourt Plumbing

lyndabowen52
lyndabowen52
0 reviews Oshawa, ON
10/10

Toilet unplugged in upstairs bathroom

Excellent prompt professional service by all members of the team. I would recommend this 5 star company to all

Approximate cost of services:
$240.00
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Company Response

Thank you kindly from our whole team for your business and trust.
All the Best from E. Vaillancourt Plumbing

customer
customer
5 reviews Whitby, ON
10/10

24/7 Emergency Service

a home faucet installation that went sideways
we contacted 24/7 Emergency Service at E. Vaillancourt Plumbing & Heating Limited after regular business hours
we were not disappointed
from the moment Sara picked up the phone to field the request and tried to find a resolution.
to Trevor S (great sense of humor and knows his stuff) arriving on the scene within the hour
their professional and friendly demeanor helped turn a frustrating chain of events into a successful ending.
I guess the most helpful comment is a cliché
"“A Friend in Need is a Friend Indeed”
It really felt like family helping out in time of need.
that's the greatest compliment I can give you in review of our experience.
It felt like family helping out in a time of need.
that's the greatest compliment I can give you in review.

Approximate cost of services:
$0.00
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Company Response

Thank you so much for your warm and thoughtful review. Your words are gracious and we feel honoured. We're always aiming for the type of service you described and it's nice to know we're hitting the mark. Call us again whenever the need arises and we'll be there for you.
All the Best from E. Vaillancourt Plumbing

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vaillancourt Plumbing & Drains

As Durham Region's oldest plumbing company, Vaillancourt Plumbing has been serving the plumbing needs of both residential and commercial customers since 1955 — a testament to our customer-centric approach to our business. As owner Ed Vaillancourt says "Service is Our Business!". Although daily operations have passed forward to Ed's son, Brian Vaillancourt, Ed still advises, drawing upon his many years of experience and expertise. We are committed to a high-level of quality workmanship and customer care when it comes to your plumbing needs. Our expertise, friendly service and competitive rates will ensure you receive the exact repairs you need.

CATEGORIES
Plumbing
WEBSITE
https://www.vaillancourtplumbing.ca
YEAR ESTABLISHED
1955
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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