Great company with every level of interaction!
Every person I interacted with from Vaillancourt Plumbing gets 10 stars from me!
Honestly, it has been awhile since any company has exceeded my expectations but with 3 points of contact I was impressed with each interaction!
This was my first time ever calling a plumber (dad is a plumber but COVID and distance prevented his help this time) and from my first point of contact Patsy was charming, authentic and genuine as she explained costs and process clearly over the phone.
Trevor was my plumber who arrived punctually, was professional and polite (accepting of my over-excited puppy). I was shocked and appreciative of his constant hustle. They charge by the hour and then by the half hour. If he hadn't been hustling it would have cost so much more. But he completed 3 tasks in under an hour and a week later we have had zero issues. Fast, efficient and personable!
2 days later I receive personal call from Brian Vaillancourt to ensure I had a good experience! Another easy going and comfortable conversation that left me thinking "This company is simply top-notch!"
Based on my experience you can't go wrong hiring Vaillancourt Plumbing!
- Approximate cost of services:
- $233.00
- Company Response
Hello Tara,
Thank you so much for your warm and glowing review. Your convivial and charming manner made it a pleasure to have worked for you. We really work hard to make our service click at all levels for customers. It's, therefore, always a delight to receive such confirming and wonderful feedback. If you need us again, you can trust that we will be there, doing our part to match your recent experience.
All the Best from E. Vaillancourt Plumbing