Just had Chris from NB Windows here completing the install of a second-floor casement window that wed ordered from them; replacing a 15-year old builder window. Excellent quality work, terrific attention to detail with the install, great to deal with, good quality window, and a good price. Wed been referred to NB by another company that wed contacted about replacing the window, and they couldnt do it, but we are really very pleased they referred us to Chris and NB. Wed highly recommend NB. We will be using them again.