City And Country Pest Control Inc

Pest & Animal Control
Guelph ON L6T 4T5
Write a Review
Write a Review


HomeStars
Pest & Animal Control
City And Country Pest Control Inc
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for City And Country Pest Control Inc

Average customer rating:
10 10 (38 reviews)

Sort by

Private User
Private User
Private User reviews Mount Albert, ON
10/10

HIGHLY RECOMMENDED

EXCELLENT SERVICE, VERY KNOWLEDGEABLE AND ACCOMODATING. WE ARE CONFIDENT THAT OUR MOUSE HOUSING WILL BE ERADICATED. THANKS HORATIO!

Approximate cost of services:
$450.00
Was this review helpful?
Company Response

Thank you for your kind words. We appreciate your business. any concerns or questions, please don't hesitate to reach out. Horacio

Sandeep
Sandeep
1 review Georgetown, ON
10/10

Making the deck raccoon proof

Horacio is an amazing person and a thorough professional. He was quick to respond to the inquiry and showed up right on time and finished the project in stipulated time.

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

Thank you for taking the time to write a review, following through with what was promised is a must. We appreciate your business. If there should be any further issues please don't hesitate to reach out. Kind regards, Horacio

Tammy & Mike
Tammy & Mike
1 review Oshawa, ON
10/10

Carpenter Ants!

Great Service! This was our first pest experience. We had discovered carpenter ants in our triplex and called City & Country for the first time. Horacio answered in the evening and was able to give us some direction on the best way to deal with this. We were in a bit of a rush as people were moving in within a few days. He was able to give us a quick appointment to treat the building and shared ways we could deter them from coming back. He did not try to sell us on anything additional, as a matter of fact he talked himself out of additional services that he believed weren't necessary and didn't want us to spend money we didn't have to. After the treatment, the ants are gone! It worked really well.
Horacio is a really nice guy, with old school customer service that you rarely find anymore. We would absolutely recommend him to anyone needing pest control services, you won't find anyone better!

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Hey Tammy & Mike,

I strongly believe in being honest with people, I want others to know when you choose City and Country Pest Control you will always get the best service advice without any pressure to book a service. We will only recommend what is needed at a fair market price backed up by our strong warranties. If advice is all that is needed at the time of your call then that is what you will receive. I appreciate the kind words and your business. Trust, integrity, and honesty is a part of our philosophy. don't ever hesitate to call if you have any concerns or questions. Kind regards Horacio

Bob Redinger in Toronto
Bob Redinger in Toronto
7 reviews , ON
10/10

Will did a Wonderful Job!

They were very clear and helpful on the phone, prior to coming out. They came when they said they would. They were very through and found the problem and solved it. I highly recommend them. They are trustworthy and won't steer you wrong.

Approximate cost of services:
$565.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Bob, Thank you for entrusting in our company to help resolve your pest issue. We are driven to provide the best customer experience possible. Appreciate your business. If there are any further issues please reach out. Horacio

Paula  from Toronto
Paula from Toronto
2 reviews Old Toronto, ON
10/10

Carpenter bees

Highly recommend this company. Noticed what looked like saw dust on the back patio floor this morning. Looked up and noticed a round hole in one of the supporting beams for the patio roof - the culprit, carpenter bees. Horacio was super nice and able to fit me into his already busy day. He treated/sealed the hole and sprayed the rest of the beams. Stay away bees!

Approximate cost of services:
$340.00
Was this review helpful?
Company Response

Paula, It was my pleasure to have been given the opportunity to help resolve the carpenter bee issue. If they return so do we. Appreciate your business. Don't hesitate to reach out if there are any issues with any kind of pest. Kind regards Horacio

Carolyn
Carolyn
5 reviews Vaughan, ON
10/10

Scratching in the attic

I heard scratching in my ceiling one morning and although I hadn't heard anything since, I didn't want to take the chance of having something taking shelter in my attic. After looking for a pest control company, Horacio was quick to respond and showed up the next day. Super friendly, professional and knowledgeable, and informed me of what was being done. He also pointed out a bird's nest in the soffit which I'll have them remove in a few weeks. Highly recommend City and Country Pest Control!

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Hello Carolyn,

Thank you for taking the time to write a review. After our brief discussion about your pest issue, I had a better understanding on how to best treat your home. Allow for the full 30 days for the mice to die off. If there are any issues beyond, please feel free to reach out anytime. Appreciate your business.
Horacio

TERESA in Toronto
TERESA in Toronto
1 review Oshawa, ON
10/10

Rat problem.

Very professional, friendly and knowledgeable. Great communication. Horatio answer his phone promptly and react fast.
Definitely recommend their service.
I am glad I find you company.
Thank you very much.
Tesia

Approximate cost of services:
$350.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello Teresa,

It was a pleasure to have met you. As I stated when we first met that I was fully committed to resolving your rat issue. I'm very glad it's now just a distant memory. if you ever have any other issues or just have a question. please don't hesitate to call me or my office. always available to help others in need. commitment, follow through, and honesty are a part of our philosophy. Appreciate your business.
Horacio

Audrey
Audrey
0 reviews Bolton, ON
10/10

Wildlife control

Jeff and Horatio were AWESOME to work with! They were very thorough and followed up to make sure everything was satisfactory. Would absolutely use them again and recommend them.

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Hello Audrey,

We appreciate your kind words and your business. kind regards Horacio

Marco
Marco
2 reviews Vaughan, ON
10/10

Wasp in overhang

We had a wasp nest in our overhang. Horacio scheduled someone to address the issue within a couple days. Jeff arrived and completed the work in about an hour.

We are completely satisfied with the result and level of customer service.

Highly recommend

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Hello Marco,

I'm pleased that you were happy with our service and Jeff's professionalism. We do our very best to provide the highest quality of service and customer experience. Appreciate your business. Kond regards, Horacio

Liv in Scarborough
Liv in Scarborough
1 review Mississauga, ON
10/10

WASPS ARE GONE!

This year, nothing was working...wasps just laughed...and STUNG! Trust Horatio, they will be gone.
From intake to execution, everyone was great. Worth every penny. Absolutely would recommend!

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Glad the wasps are no longer an issue. if they return so do we at no charge. appreciate your business. Horacio

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City And Country Pest Control Inc

City & Country Pest Control is a privately run pest control company based out of Brampton, Ontario, which has been Canadian owned and operated since 1989. We are fully licensed by the Ontario Ministry of the Environment and are fully insured. We specialize in pest eradication, including common crawling insects, bedbugs, cockroaches, fleas, stinging insects, and rodents, as well as humane animal removal in apartments, condominiums, and commercial and industrial buildings. City & Country also extends its quality services to residential homeowners. City & Country Pest Control is composed of government-licensed service technicians, as well as knowledgeable office staff ready to assist our clients.

***

Our company prides itself on its quality work, personalized customer care, and effective and proactive pest control programs. We firmly believe in the five elements in order to achieve the highest standards of excellence: pride, desire, teamwork, attention to detail, and follow-through. Keeping these elements in mind, we leave no room for failure. At City & Country, we aim to please!

CATEGORIES
Pest & Animal Control
SERVICES
Commercial and residential services of all kinds of insects such as cockroaches, bed bugs, carpet beetles, etc. mice and rats, humane wildlife removal and exclusion/repair work for raccoons, skunks, of squirrels, bats, beavers, wasp and bee treatments, humane honey bee colony removal and relocation programs. Indoor and outdoor treatments for all insects, Commercial washroom care programs, fly control programs, pest programs Pigeon control such as netting, spiking etc. We are a one stop shop and can take care of any pest issue. We aim to please.
SPECIALITIES
Bed bug and cockroach eradication and humane wildlife removal.
WEBSITE
https://www.cityandcountrypestcontrol.com/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
12
RETURN POLICY
we provide a fully money back return policy if we can not resolve your pest issue.
PAYMENT METHOD
credit cards, debit, cash, cheques, e transfers
LICENSES
All staff are licenced through the ministry of the environment
MEMBERSHIPS
we are part of many organziations that pertain to our industry
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$95.00
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Warranties are offered on work performed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.