Homestead Maid Service

House & Apartment Cleaning
Toronto ON M2N 5W9
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Reviews for Homestead Maid Service

Average customer rating:
8.2 10 (46 reviews)

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Alberta Stinson from Toronto
Alberta Stinson from Toronto
1 review Toronto, ON
9/10

cleaning condo apartment

Homestead Maids have cleaned my apartment for over 15 years and it has always been a delight to come home to a spick and span apartment after they have been in. I also find the company very accommodating if I have to change the day or time once in awhile.

Approximate cost of services:
$68.00
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Company Response

Alberta , we're so glad to have you as our client . Thanks for taking the time to write . We will do our utmost to keep you happy for many more years .

Angela Carter from Toronto
Angela Carter from Toronto
4 reviews Toronto, ON
8/10

Biweekly cleaning for 4 hours

I've used Homestead for the past 6 years. I had used several other services in the past, and overall, I have been more satisfied with the services provided by Homestead than with any other companies or individuals I have used. They have sent the same person now for at least the last year, and she has done a solid job. She is a good fit for my personal preferences, also a very nice and personable individual. A nice aspect of using the service is that if the person they send is not a good fit, they can send you someone else. The owner does take his customer's satisfaction quite seriously (they have always tried to resolve any issues), although I worry that the cleaners might be unduly penalized for mistakes. On that note, in terms of room for improvement, I think that the company could benefit from training the cleaners as a group (e.g., having meetings) so that they all do things consistently and have the opportunity for process improvements and collegial discussions. I would also like the cleaners to learn more about sorting garbage/recycle/compost, and eco-friendlier cleaning options, in part so that the cleaners' own health and well-being is taken into greater consideration.

Approximate cost of services:
$106.00
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Company Response

Angela - So glad you took the time to write us a review . We're happy you've had our service for 6 years and we're aiming to give you even better service in the next 6 . Thank you also for pointing out some areas for needed improvement . I can assure you we are addressing the concerns you brought up e.g. the sorting of garbage/recycling/compost . I can also assure you we take great pride in how fairly we try to treat everyone , both staff and clients .

sheila from Toronto
sheila from Toronto
1 review Toronto, ON
8/10

Bi-Weekly Cleaning Serivce

I have relied on Homestaid Maid for more than 10 years. I love not having to worry about cleaning our home on weekends or before company arrives. We do bi-weekly service for 3.5 hours. Money well spent

Approximate cost of services:
$93.00
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Company Response

We love having you Sheila and will do our best to turn 10 years into 20 .

Suzanne Jackson from Toronto
Suzanne Jackson from Toronto
1 review Toronto, ON
10/10

House Cleaning

We have used Homestead Maid for over 10 years. The cleaners have always arrived promptly and done a great job. They have been professional, very clear about what they need to do a good job and several times they have “made do” when I have forgotten to pick up supplies. My husband and I work so the maids have to clean and lock up when they leave. We have never had a problem over 10 years with opening our home to these professionals. We intend to keep using them for another 10 years!

Approximate cost of services:
$120.00
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Company Response

Thanks so much Suzanne . It's apprecative clients like you that make this whole thing so worth it .

R.H from Toronto
R.H from Toronto
1 review Toronto, ON
10/10

Cleaning

I've been with Homestead now for the past 2 years & they always do a through job.I get the service on a monthly basis.The staff has always been polite,courteous & respectful.Always a positive outcome.So nice to come home to a clean house.
R.H
Toronto

Approximate cost of services:
$106.00
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Company Response

Thank you so much for your review . It makes us very proud that all our hard work does make a difference .

Victor from Toronto
Victor from Toronto
1 review Toronto, ON
10/10

House Cleaning

We have been using Homestead for about 3 or 4 years and have been very happy with the service. Jasmine has been an excellent, reliable and trustworthy worker, and I have no reservations about recommending Homestead's services.

Approximate cost of services:
$75.00
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Company Response

Thank you Victor for your kind words . We are delighted you are pleased with our service and hope to continue keepng you and your wife as happy clients for many more years .

Jeremy Rawlings from Toronto
Jeremy Rawlings from Toronto
2 reviews Toronto, ON
10/10

house cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We were very satisfied with the cleaning. She was hard working, had a very pleasant manner, and we felt that she was reliable. She did a good job. It was helpful that she was able to work alongside the two cats!

S. Rawlings

Approximate cost of services:
$100.00
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Company Response

Thank you for your feedback on our cleaning . It's gratifying to see our hard work get noticed . Hope to revisit you and your cats soon .
Mark and Shelley

s.w from Toronto
s.w from Toronto
1 review Toronto, ON
10/10

house cleaning

Ii had homestead maid for the first time this past week the lady they sent did a great job she was very pleasant the job was very thorough the house looked and smelled great she even cleaned both inside an outside my front door without me even asking her to i am very please s.w

Approximate cost of services:
$106.00
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Company Response

So glad you took the time to show your appreciation S.W. We always encourage our cleaners to go the extra mile like she did for you .

Susan in Toronto
Susan in Toronto
1 review TORONTO, ON
10/10

Cleaning

6 months ago I had a cleaner from Homestead Maid come in and do a Move in Cleaning for me. I spent a few minutes talking with the lady and then she began her work. When I returned 4 hours later, not only was the house clean-it was shining! I felt very at ease beginning the process of putting my things away in fridge and cabinets....everything was sparkling!

I would recommend this company to anyone.

Approximate cost of services:
$4.00
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Company Response

Thank you Susan for your kind words . It gives us great pleasure
to have one of our satisfied clients go out of their way to express this on Homestars . Thanks again .
Mark and Shelley

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Homestead Maid Service

Homestead Maid is a well renowned Toronto House Cleaning service in the GTA, servicing homes and apartments in Toronto since 1984. Our maids all have extensive professional cleaning experience and come with trustworthy references which we carefully check. Since we send one cleaning lady and no teams and use the ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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