Armstrong And Nelson

Gutters & Eavestroughs
Toronto ON M5R 2E2
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Write a Review

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80%

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Reviews by rating (past 12 months)

Reviews for Armstrong And Nelson

Average customer rating:
8.9 10 (190 reviews)

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k from Toronto
k from Toronto
2 reviews Toronto, ON
9/10

Rerouting downspouts

Thank you Ben. You returned my call in a timely fashion and showed up when you said you would. The work was done well with no foul language peppering the day's work. Thank you for answering all my questions. You take pride in your work and that is obvious. I will know more when it rains.

Approximate cost of services:
$750.00
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RH in East york
RH in East york
5 reviews East York, ON
10/10

Replace eavestrough

Luckily for me I saw their truck in my neighbourhood replacing eaves on another house. A contractor had left the job half done at my house and It was challenging to find anyone to come in and finish. Many eaves companies wanted to charge 75-100$ just for an estimate. I spoke with Daniel, he came right over, gave a quote to finish the job, and continued to follow-up until he could get it done. I am sure if I had any issues they would come back and fix it.

Approximate cost of services:
$350.00
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Company Response

Thank you Roberta so glad we could help We also have a HOME IMPROVEMENTS DIVISION so if you need Anything call us Management

Chris Simitsis from Toronto
Chris Simitsis from Toronto
1 review East York, ON
10/10

Service

I was very pleased with the service that Armstrong and Nelson provided me with. Very professional and efficient people. The end result was a job well done and met my expectations. Very satisfied customer.

Approximate cost of services:
$900.00
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Company Response

Thank you Chris so glad we could help We also have a HOME IMPROVEMENTS DIVISION so if you need Anything call us Management

Dorothy Britton  from Mississauga
Dorothy Britton from Mississauga
1 review Mississauga, ON
10/10

Eavestrough

Sam came @ my place he is eaves trough doctor he fix and clean my Down spout and eaves very knowledgeable eave trough technician he explain very nicely and finish the job same time I will recommend Sam to every one.

Approximate cost of services:
$175.00
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Company Response

Thank you Dorothy so glad we could help We also have a HOME IMPROVEMENTS DIVISION so if you need Anything call us Management

David S.
David S.
2 reviews Richmond Hill, ON
10/10

Eaves repair, and new downspout

Quickest response to our call, we received our estimate the next day, and they completed the work the day after. There was a small issue that I requested to be fixed and they came out the next day and resolved the issue. Professional and responsible.

Approximate cost of services:
$500.00
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Company Response

Thank you David glad we could help you
Any home services you need please call us
Management

Milla, Central Etobicoke
Milla, Central Etobicoke
1 review Etobicoke, ON
10/10

unclogging eavestroughs

I found this company on Home stars.
They where able to come at short notice, cleaned eavestroughs, removed debris from downspout, cleaned working area. I had a good impression. They seem very knowledgeable and experienced. I will definitely use them again and recommend to people I know.

Approximate cost of services:
$175.00
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Company Response

Thank you Mila so glad we could help
We also have a HOME IMPROVEMENTS DIVISION so if you need
Anything call us
Management

evjalin21@gmail.com from Toronto
E. 1.
1 review Toronto, ON
10/10

eavestroughing

I called several companies the day of the heavy rain and Armstrong and Nelson were the first to return my call
The telephone agent realized the urgency and my concerns of the situation and a technician would be out within four hours
He inspected the situation and discovered the downspout was disconnected and repaired immediately
I was pleased with the prompt courteous efficient service

Approximate cost of services:
$95.00
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Company Response

Thank you for taking the time to give us feedback .We are glad we could help
The Management

junliw1975
junliw1975
7 reviews Maple, ON
0/10

Repair Eavestroughing

Used this company because we saw the good reviews on the website. The guy came and fixed the eavestroug but missed one corner (the nail on the eavestroug was sticking out, he really just need to pond it back in). Called many times and left message to ask someone to come back to fix it but none came. Finally when I left message to tell them that I will not pay unless the problem is fixed, someone came and fixed the problem (only took 5 minutes). I paid in full with credit card right away. Month later, they called to tell me that I opened chargeback on them which I didn't, then they tell me they will take away my real estate agent license which I don't have. I think they are confusing me with someone else and called back left message to tell them to clarify the matter and they tell me that THEY WILL TAKE ME TO THE COURT IF I LEAVE BAD REVIEW here. (Really?) I have filed police restraining order to pervert those guys come anywhere near my house just in case. The whole thing has become so strange and I don't know what is going on with them, however I will NOT recommend them to anyone.
---------------Update----------
After the review is posted , one woman from their office just called and all I can hear is "F" this or "F" that. She doesn't even give you a chance to talk and then hang up! When I call back, only voice mail. I called my credit card company and everything is paid and there is no chargeback is opened, so if you want to sue me, go right ahead!! Everything I wrote here is true and I would recommend people to stay away from this company just to avoid the harassment that I am going through right now. ( By the way, I have already called Police and they are coming to write police report for the harassment this time) ----- Final Update - they admitted that they received the payment and ask me to remove the bad review and I refused. Since the day I refuse to take down the review, they have been emailing me with lawsuit threaten letter and calling from "unknown number" almost everyday, the call will come in daytime, night time, 3AM and sometime they will leave threaten messages. Even with police's involvement (filed 3 police reports so far), the call is still coming. Today I finally decided to change my phone number and hopefully the harassment will stop here and also filing the harassment charges at police station. I wish could upload those voicemail messages they left to me to let people know what kind of people is running this company. The owner Rhoda is the rudest people I ever spoke to, if she could've calmed down for a second to listen to other people's opinion, the thing might have turned out differently To the company, I have changed my phone number, so you don't need get up 3AM or 4AM to call me as unknown number anymore, To people see this review - I don't know how true are those "good" reviews are, but STAY AWAY from this company because they will do anything they can to harass you if you are not happy with the service and want to leave a bad review here. This is my true experiences with this company and I hope my phone harassment nightmare ends now.

Approximate cost of services:
$320.00
7 of 7 people found this review helpful.
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Company Response

We have had several clients at the same time trying to evade payment
We will not tolerate psychopathic demoralizing behaviour .
This client is talking to the computer
writing information that is untrue and irrelevant
He is hoping to avoid legal action by slandering our name -
This is a fault of HOME STARS and the way they allow unstructured rants for everyone's entertainment .

This client is very very ill we may have to forgo collection .
It is evident that the calls may have gotten mixed up however this person is lying in an attempt to avoid payment and we have the proof .
There were no messages left to us
We called for payment that was 1 month in arrears He is accustomed to doing whatever he can in the system to avoid payment - errors do occur but this was no error it was a planned attempt to avoid payment after receiving service .
Happens only rarely but one bad bad apple can ruin it for every body .
If someone threatens us we have the right to sue .
This passive aggressive stance is dangerous to business and serves no purpose / If you receive service it is expected you pay when there is a 3 year warrantee attached -

A non payment issue is not a reason for a review -- so now HOMESTARS WILL HELP THESE CLIENTS AVOUD PAYMENT - What has the world come to
See all the other reviews for a more accurate review

We know the public understands there are. 2 positions and both are not right .
UPDATE
This client keeps sending us threatening emails from a bogus email
address we have now called the police and notified Homestars
Management

Mary Lemay from Toronto
Mary Lemay from Toronto
1 review Etobicoke, ON
10/10

Eaves

Sam came to evaluate the overflow of water from the roof. He installed an extra down pipe and redirected the flow in the gutters. Great solution to the problem.Thank you.

Approximate cost of services:
$450.00
0 of 1 people found this review helpful.
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O Hohol from Toronto
O Hohol from Toronto
1 review Toronto, ON
10/10

Downspout Cleaning and Repair

Sam came today to clean the downspouts and repair where it was needed. He also installed leaf guards, as per my request. Sam is knowledgeable, courteous and efficient. He explained all the work he would do prior to getting started. I am happy with the work and would recommend this company and Sam to anyone who requires their service.

Approximate cost of services:
$900.00
0 of 1 people found this review helpful.
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Company Response

Thank you Angela for the positive feedback it is much appreciated. Mostly we are so glad that we could help you . If you require any other Home Improvement Services we are here for you Armstrong and Nelson Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Armstrong And Nelson

We are a family owned and operated group of companies dedicated to providing the best options and services for eavestroughs, roofs and exterior home improvements. Our goal is to save homeowners money on maintenance and repair work essential to protecting their home from water damage or simply increasing the value ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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