Supply and install a standby home generator
We have been totally impressed with Captain Electric from our first meeting with Dave Wilson right up to the final installation and inspection. We were informed in advance of each step in the process by Dave and we also received a reminder phone call from Diane the day before anyone arrived.
This company has exemplary customer service practices. Every person we met was professional, courteous and thorough.
The estimate we were given before we signed the contract was the final amount we paid.
- Approximate cost of services:
- $16,373.00
- Company Response
Thank you R & V, for taking the time to post your comments. We believe that keeping our clients informed, every step of the way, is just common courtesy. There is much work behind the scene (in our office) Things like - coordinating the gas line installation by our TSSA certified Gas Technician, arranging the ESA Inspection and LDC (Utility Company) Isolation and re-connection. Also - scheduling the required manpower, and keeping our clients up to date, and reminded of the appointments (Diane and the girls in our office quarterback all of this for the company). I am very pleased to hear that you appreciated our customer service on your project. ....Your new Standby Emergency Generator will keep your home up and running when the power goes out, even when you are away. ... we will see you for your service interval, and look forward to serving you again for any other electrical work you need looked after ... Also - The crew want to thank you very much for the excellent homemade cookies and hospitality you showed them. ... bw