custom Jeld-Wen patio doors ordered through builder installed by Jeld-Wen
newly built home 2018. custom patio doors 8x16 ordered through builder who uses Jeld-Wen. installed by Jeld-Wen. Framed bowed, sliding doors do not close tight, screen doors do not close tightly....during rain storm water leaking inside on hardwood floor.
Jeld-Wen in to try and "fix" problems 5 times. Last time july 12th. came with 3 people including Daniel, manager for the area. Daniel acknowledged the multiple attempts at "patching " the problems were not working and that the patio doors would be replaced within 2-3 weeks because custom made.
July 23rd...no dates for replacement.
Do NOT use this window company....very poor service and product!
July 23rd no action from Jeld-wen
- Approximate cost of services:
- $16,000.00