Private User
Private User
Private User reviews Ottawa, ON
1/10

New Home

I bought my Urbandale home in 2011 in bridlewood and have had nothing but problems since. The windows are very poor quality, none of the cranks work properly without constant maintenance. We have constant water leaks at the front and back of our home and have spent thousands trying to rectify the issue without any success. The furnace has broken down three times. I just spent a grand replacing the motor. Basement walls have mold from condensation due to improper vapour barrier install. Our water line froze a year ago. When the city came to fix it they said they had never seen a line snake under the house the way ours was. They never connected the heater vent in our spare bedroom. Urbandale uses poor quality materials and even worse labourers. Its amazing that the most expensive purchases we make only have a two year warranty. Maybe if the government would enforce longer home warranties builders would pay more attention to quality and workmanship. Save yourself money and frustration and do not buy from Urbandale.

Approximate cost of services:
$400,000.00
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Company Response

Thank you for your feedback. Our Warranty Service Department would be glad to review your concerns. Please contact them at warranty@urbandale.com providing them with the details. We look forward to hearing from you.