- Approximate cost of services:
- $376,000.00
- Company Response
So happy you're loving your home!! Thanks for your feedback, Carol
Customer Experience Analyst
403-899-1764 Stepper Homes Ltd.
So happy you're loving your home!! Thanks for your feedback, Carol
Customer Experience Analyst
403-899-1764 Stepper Homes Ltd.
We really appreciate your feedback. Thank you so much for taking the time. Your experience is what we strive to create and we're always happy to hear from you! Regards, Carol Warner, Customer Experience Analyst, Stepper Homes https://www.stepperhomes.com/
Bought and Built a New Home From Stepper
Thank you so much for your feedback. We think Jeremy and Jesse are pretty great and so are glad to hear that they treated you well! We are happy to hear that your experience has been so good so far and trust that this will continue! Regards, Carol Warner, Customer Experience Analyst
Stepper Homes https://www.stepperhomes.com/
Purchase of new house in Kinniburgh, Chestermere
Hi Brian,
We have read your review and truly appreciate the time you took to write it and share your thoughts.
As a company this is not the outcome that we anticipate when building homes for our customers. We take pride in what we do and our values of building with passion, legacy and integrity are very important to us.
As you have said in your review this does not reflect your experience, but thankfully we have many happy, homeowners who we have worked with for over 60 years. We have also achieved industry leading scores from a third party Customer Experience Analytic company to back this claim. Please refer to http://homeownermark.com/builder/stepper-homes-ltd/
We apologize that you were so disappointed with your experience and wish you well in the future.
Thank you so much for your feedback. We think Tyler, Mary and Brenda are pretty great too! We are happy to hear that your experience has been so good so far and trust that this will continue!
Regards,
Carol Warner, Customer Experience Analyst, Stepper Homes
Hi Adrian,
Thanks so much for your response. We are always so interested to hear what our homeowners have to say (we think Jeff's pretty great too!). We trust that you will enjoy getting established in your new home and that your experience, going forward, will continue to be very positive.
Regards,
Carol Warner, Customer Experience Analyst, Stepper Homes
HI Stephanie,
Thank you so much for taking the time give your feedback. Thank you for your patience during our staffing changes and I am happy to hear that you have been treated well by all of our staff and that you are happy in your new home. I trust that Jorge will continue to serve you well.
Regards,
Carol Warner, Customer Experience Analyst, Stepper Homes
Hi there,
Thank you so much for your positive feedback. When we have reviews like this we feel like we are achieving what we set out to do. We are very happy to carry this relationship into the future and will do our best to exceed your expectations.
Regards,
Carol Warner, Customer Experience Analyst, Stepper Homes
Hi Peter,
Thank you so much for taking the time to share your feedback, we strive to make your experience a positive one. It's rewarding to hear that Brad has been so responsive to you and met your needs and trust that this will continue.
Regards,
Carol Warner, Customer Experience Analyst, Stepper Homes