Once they have your money, you no longer matter.
Why did I buy with Rohit? They were one of 2 builders building in Sherwood Park at the time, so my options weren't great. Once I signed the contract, service has gone down hill and only got worse.
I have been in my home for 3.5 years now and can't wait to move out of a Rohit home.
With any new home, I have expected some settling issues, the occasional nail pop, etc to happen. That stuff happens over time and there is nothing that can be done.
BUT - 1 year in, our roof was leaking and I have water spots all over my ceiling from it raining.. that's not normal..
After 3 years, all of our concrete on the driveway and sidewalk, and in our garage (where we don't park vehicles) are all split and cracked. Siding is falling off in places, trim on the exterior was never fixed as promised when we moved in.
None of the finishes are done nicely. The paint, caulking, baseboards/trims, and cabinetry all have deficiencies that were never fixed (which I got over once I saw the roof leaking!!)
They ignore emails. Ignore phone calls. And I know it's not just me, because our whole neighbourhood has a facebook group and everyone who has shared their experience, has had the same experience. They will ignore you unless you make a big enough stink.
To Rohit: you can't treat the people who pay for these houses like this. This is not okay. Reply to emails, answer phone calls.. do your job!!!
PS: This has nothing to do with Covid-19. Service has been crap since day one, and I started this process back in 2016.
- Approximate cost of services:
- $380,000.00