The attached photo is just one of the many issues Ive had with Rohit builders since I aquired the property.
The photo is the half bath sink that has detached itself from the countertop. No screws or anything was used when installing the sink.
The furnace, in winter, as soon as the deep freeze temperatures hit the furnace shuts off i no longer get any heat. When its -40 outside thermostat will read 15. No heat. This has been happening since year one and ive been submitting claims since year one, through Alberta New Home Warranty as well. Nothing was ever done. They told me things like "all doors need to be left open to get heat". They gave excuses that didnt make sense year after year until it was no longer under warranty then continued to refuse to do anything about it. At one point I called Epcor and they took a look saying the furnace is not getting enough oxygen when the temperature dips due to the slope the pipes were installed at. I let them know this and still no help.
Customer service is non existence with this place and warranties not honored. I will never ever recommend this builder to anyone.
- Approximate cost of services:
- $380,000.00