Wilkinson Construction Services Inc.

Design/Project Management
Toronto ON M5A 1A4
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HomeStars
Design/Project Management
Wilkinson Construction Services Inc.
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64%

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Reviews by rating (past 12 months)

Reviews for Wilkinson Construction Services Inc.

Average customer rating:
6.9 10 (12 reviews)

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Wiser... from Toronto
Wiser... from Toronto
1 review Toronto, ON
2/10

New Condo

2 recommendations:

1) TALK TO SOMEONE WHO HAS PURCHASED FROM THIS BUILDER BEFORE YOU BUY. My guess if you show up at a prior project and ask, you will get a lot of information that you want to factor in any decision to buy; and

2) if for some reason you decide to go ahead with your purchase, GET EVERYTHING IN WRITING AND DOUBLE CHECK EVERYTHING, DOCUMENT EVERY CALL, PROMISE AND UNDERTAKING. Under no circumstances think the charming and disarming avuncular demeanor that greets you initially is indicative of the service or end product you will get after the cheques are cashed.

The designer, Elayne, fabulous - hence the 2 stars for overall satisfaction (Note: she may have moved on to another company by now).

Approximate cost of services:
$300,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your comments, we really value your opinion. We are sorry you felt your experience with us was not completely positive. Unfortunately we were met with some challenges during the occupancy phase of the project which in turn affected our homeowners. However, we greatly appreciate the compliments said of our designer, who is still working with us today!

New Condo Owner
New Condo Owner
1 review Toronto, ON

First Review

1/10

Condominium Construction

I recently purchased a condominium from Wilkinson Construction Services. I took occupancy in May 2013. At the time of occupancy there were several deficiencies (to be expected) in most new construction. Almost one year later the builder has not rectified the majority of outstanding items.

On the scheduled occupancy date the unit was not ready for occupancy and had to be delayed by several days. In addition the building's storage units were not completed for over 6 months after occupancy. This was a surprise at move-in and was not communicated in advance meaning I was required to find additional storage elsewhere.

Communication from the builder is extremely poor. The occupant is always responsible for following up on items.

The builder was very attentive prior to purchase. Once the unit was purchased the builder has not been responsive.

I would advise any future purchasers to do their research before buying a unit from Wilkinson Construction.

Approximate cost of services:
$300,000.00
1 of 1 people found this review helpful.
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Company Response

We apologize for the inconveniences you experienced during the occupancy phase of your suite. At the time, we were unfortunately presented with challenges beyond our control which in turn affected some of the homeowners during occupancy and the first year. We have been working very hard since to improve and hope that in the end you were ultimately happy with your condominium. Thank you.

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