Infiniti Air Conditioning & Heating Ltd GTA

As with the other reviewer mentioned, this company seem to do a good job installing the product purchased from them. I would say they are comparable to the other companies rated here. But, like the other reviewer experienced, if you have to deal with them to get something fixed, then it becomes a different experience altogether.

We called the Infinity to fix our unit under warranty. We spoke with the owner. He gave us his word that they would fix the problem. Days go by, and we don't hear from them. We called and were told "soon". Regular phone calls, each time with the owner, everytime, we were told, "they will fix it soon".

Well "soon" became weeks. Two months go by and they still have not fixed the problem.

This company may be good to deal with at the start, but then so are all the other companies here. But after they've installed your unit and taken your money, don't expect to hear back from them if they have to fix anything, even under warranty.

Sam, you know who I am. If you honour your word and fix the problem like you said you would, I will change my review and rating. If not, then my review stands.