Window Choice

This was the most horrible experience I encountered with Windows sales and installation company ever. I was left with damaged walls (interior and exterior)and water problems(went all the way in the basement). I ended up filing a complaint with BBB. My phone calls were not returned and through intervention from BBB, finally when James and Niraj did call, they would contradict each other for not returning my phone calls. Twice I took a day off from work on the schedule days and they did not come for the repairs. I waited about a year to solve this problem and eventually BBB recommend arbitration. Artibration process was not guranteed any time sooner and slight moulding was noticable in the basement drywall due to the water sipping in from the window. I was left with no choice but to hire another company for the repairs of the windows, repair for the water damage between walls and basement. If I had waited few more months, the mould would have spreaded from the basement to higher up. Added cost due to the repairs was $4,8000. James is a smooth taker. He will try to sell you with his sales pitch of customer service. STAY AWAY FROM THIS COMPANY.

I favored James as he is an alumni and also came in at lowest quote for our starter home. Cut out window double hung was installed perfectly, and still looking great. The assistance installer dropped some stuff that cause a hole in our kitchen window screen and left some debris after the job was over including some nails on driveway. After complaining, James did bring a screen by for me to do. However, I do not know how and since then the hole is still there.
The patio door was leaking but even though I had ask for a frame to frame, the studs were not replaced, though I now realized that it would have required taking out the part of the deck. The additional recapping was done but I had little confidence and ask James for some caulking which I attempted to do which now made the change over horrendously worst cosmetically. After the first winter we can tell you since the stud was not replaced, there is a huge draft that comes through that same corner that I had concern about.
This year we needed the master bedroom 2 windows replaced, child's bedroom and front entry door replaced , but the wife decided not to give James another chance the prove himself as I had called on him once again and she forcefully removed him from our list.

We have recently under gone extensive home renovations and came across several different companies. The original contractor made some very bad decision on our windows. Fortunately we met window choice, the company for whom its not just the size of the project that matters. Although just couple windows but these guys treated us with dignity and respect. Educated us on every minor detail of the product and gave us the most fair possible price. From Knowledge to Rates to Customer service, to Finished result......the list goes on. The peace of mind with this company is their work is service driven not sales driven. Over all I couldn't have asked for a better experience. Keep up the great work "Niraj and James"

Great team great approach. Very well represented by Niraj Mittal and executed by their installing team. Did a fantastic job. Were open to suggestions and went above and beyond expectations. I will always feel comfortable to introduce them to my friends. Thank you Window Choice.

I recently had my porch inclosed by Window Choice. I found they were a very professional company. The service was excellent and the work they did was prefect. The moment I seen the finished job I could hardly believe my eyes. It was just beautiful. I would like to thank Jim "the installer" for all his hard work. I only wish I had done this years ago.

I have been thinking of window replacement since last year. I checked some companies last year but could not find any reliable company and person. Niraj from Window Choice was very trusting person and got windows from him. They were on schedule and the work was done as promised. We are very satisfied with the work done by Window Choice and will for sure recommend to others.

After many quotes, we settled on window Choice. Not beacuse they were the least expensive, but their story was credible.
Not only were they on schedule for the installation, early even, they were very professional in their installation.
The sales person, James, was very in tune to our expectations and demands.
Live up to their promises.

When planning our kitchen renovation, we decided to put a slider in to replace the old door. However, during the course of the renovation, when the builder asked us where the slider was, we realized that we had forgotten to buy one! Fortunately, we called Window Choice, and they got the slider to us right away. One of their sales associates even personally delivered it to us! It was great to finally deal with professionals.

We had thought of replacing our kitchen windows for a few years. After receiving 3 quotes we were especially impressed with James' honesty and thoroughness. We called 3 of his references and they all agreed - this is a great company! There was no pressure or false claims, and ultimately, they were on schedule, very courteous, and they cleaned up afterwards. We actually ended up ordering 4 windows and we plan to finish the other 3 in the spring. Give them a call - you won't be sorry.