Gar Con Building Group Ltd No Longer In Business

We recently completed an addition to our second floor using adam and the garcon team. We were impressed with adam because of his quick responsiveness to our emails and questions, his detailed quote and detailed contract. His crew and sub-trades were well trained and completed the work very close to the originally estimated completion date. I like garcon because they actually have an office we could go to to meet and discuss the project. Many of the other guys we called worked out of their trucks, and we just didn't feel comfortable dealing with someone where there was no accountability. My wife and I are very pleased with the quality of work. If we ever decide to do any further work to our home, we will be calling adam back. Job well done.

Our basement was flooded in July during the crazy rain storms which flooded many of our friends and neighbours basements. Having worked with Garcon previously on a small reno for my babies nursery, I knew that i could count on Adam and his crew to come help with the water damage. Within 24 hours they had all the damaged toys, furniture, drywall etc out of my wet/damp basement, had de-humidifiers running and had a plan in place for the next 30 - 60 days of getting our space back to order. Once again I am a happy customer who knows that the Garcon team can be trusted - to do what they say they will do, AND be considerate and mindful of my family's living space!

My wife had been asking for a new kitchen for several years, and I wanted to hire a company that would make the process as seamless and painless as possible. I was very lucky to be referred to Garcon by a friend of mine, and found their workers to be extremely knowledgeable and skilled. Mess was kept to a minimum, and they were sensitive to mine and my wife's desires. Painting in particular was very well done. Thank you Garcon!

I am not one to write online reviews, but I was really impressed with GarCon. They came in and did what they said they would do. I found Adam and his crew to be very professional. They gave me a good price, did the job right, and cleaned up when they were done.
I would definitely use them again, and recommend them to family and friends. Thanks GarCon

During the torrential rain this past summer our home was one of the worst hit. After spending all night trying to figure out what I could save I was relieved to see the GarCon crew arrive bright and early. They were exceptionally kind and respectful during such a sensitive and stressful situation. During a heatwave and with a household including 4 small children, I was very concerned that my house be deoderized and treated for bacteria. The GarCon team worked quickly and diligently to fumigate, spray and treat my home so that we did not suffer any further damage or loss. GarCon will be completing the rebuild on my basement and I can't wait for it to be better than ever.

My wife and I hired Garcon to extend the back of our home to incorporate a 12x12 3-season room. During the entire process, we found them to be honest and reliable. They even made several design suggestions that saved money and added to the practicality of the addition. It also didn't hurt when they showed up 2 months later to see how we had furnished the room and to check in. Would highly recommend them!

We had worked with Garcon the previous year and had an excellent and flawless experience with them. Unfortunately this time was not quite as successful. The work they did on our house was absolutely excellent and of the absolute highest quality (as proven by a drastic rainstorm we weathered without problem after their excellent repairs to our drainage system). However, we found this time we had to micro-manage the project at several points, pointing out they were not done on three occasions and finally giving up on getting on small last repair done when the guy they hired did not come in a month. In fact, at one point the new manager told us to call the guy ourselves (why pay them if we have to do it?) but upon talking to Adam he corrected this.

However, after a month of trying they did not get the last small repair done. In fairness, however, Adam did not charge for it and reduced the price more than fairly.

Once again though, after the project was completed, we spent a month trying to get them to remove their lock box to no avail-several emails and a phone call and no action. The finally did it after threats to take further action.

We give them a 7-not because of their work which was excellent and unquestionably of the highest quality (you really are unlikely to find better workmanship anywhere), but because the project management and follow up was rather poor in this case. Hopefully they will read this review, take it to heart, and revert back to the excellent and top-line service we originally experienced in 2012. Its really hard to give this review given the high quality of work, but we are frustrated from micro-managing this and having to continuously tell them what had to be finished. I hope this is simply an aberration and growing pains for an otherwise great company.

We chose Garcon after several quotes, not only based on value but because Jason (their estimator) was on time, friendly and understanding of our needs. We had them repair a floor joist in our living room ceiling and replace our entire living room ceiling. The work they did was excellent, especially the mudding that Victor did. The guys that took out our ceiling did a great job as well, protecting our floors from any damage. All the workers were polite, professional and did a great job cleaning up afterwards. We dealt with several people from Garcon, Jason always got back to us promptly when we had questions or concerns. The taper Victor was always on time and very polite. However, he was the only punctual worker. The first day we were told the workers would be at our house at 9:30, we called at 10:30 to see where they were and was told they were on their way. They showed up after 11:00. The second day the drywall was delivered at 8:30 and we were told the installers would be here at 10:00. We called at noon and were told they were on their way and should be there soon. At 2:00 we were told they should already be there and at 3:00 we were told they were not coming, which wasted an entire day off of work. Day 3 installers came and installed the drywall ceiling. They did a very good job, but did hit a wire when cutting out the junction box causing an arc. At this time we only knew that there was a spark and nothing more. Day 4 and 5, Victor showed up on time and did a great job (to which we have received several compliments). We were told that the job would be done by Day 4, but it was not completed until Day 7 due to the missed day. The job was completed and we went to install the dining room light and found that it no longer had power. We called Larry at Garcon to have them come in and take a look at it. He stated that he would get in touch with the electrician and call us back. We had to call him back three times through the week to ask what was happening, as he did not call us back. I spoke with Larry again and he said that he was still working on this and would call me back, he didn't. We then emailed Anthony who stated that he was working on this for us and that it would be taken care of by the end of the week. On Saturday, we still had not heard back from Garcon so we investigated ourselves, saw that the installer had cut through the wire (hot) and cut the casing off another by accident when cutting a hole for the junction box. We had this fixed outside of Garcon as we had waited a week for a resolution. Ultimately the end result was great and looks awesome. We have received several compliments on the final results and we are very happy with the way it came out. We just wish we didn't have to stay on top of them (harrass) so much to get the work completed within a couple days over the verbally quoted number of days.

I hired GarCon to remove an internal load-bearing brick wall and to expand the window opening in an external wall. Adam was nice to deal with and the price was reasonable compared to other quotes. The crew was very polite and courteous and we stayed mostly on time and on budget. Unfortunately, this is one of those companies that you need to really keep your eye on. In the end everything got done, but I had to point out deficiencies and convince them to come back a few times. It would be good to hire a company that just does the best job and not because you are watching.