I decided to take part in the government grants program and part of that was upgrading my windows. I did some research online and found Centra had a discount of their own going on, so I called them up and had a quotation done by Raymond. The representatives for Centra were very nice and well knowledged in their product, and any emails or phone calls with questions were answered promptly. I couldn't afford to do all my windows as it was a big job, but I decided to get some done...the ones on the side of the house facing the train track. I did pay a bit extra to have the vinyl siding detached and put in behind rather than on top.
When it came close to the time for the install, I got a phone call saying that there was an opening a week earlier....so I jumped right on that. The timing of it worked out very well for me. Nick and Andrew were the installers and they came nice and early, did very neat and professional work and even chipped in some pleasant chat at no extra cost.
After the windows were installed I was pleasantly surprised that they even decided to hang the blinds. The cleanup afterwards was done very thoroughly....only the sharp smell of either the cleaner or silicone was left, and man was I happy.
I do wish the windows alone was enough to completely block out the noise of the train, but I haven't been woken up yet and the windows have been in for a bit.
I'm looking forward to my next purchase from Centra, the windows are beautiful, way thicker than the old ones, and heck...i don't even have to clean em...i just have to call them up...gotta love that. I'd consider handing in a Resume to this company ;-)