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Knight Plumbing, Heating And Air Conditioning Ltd
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94%

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Reviews for Knight Plumbing, Heating And Air Conditioning Ltd

Average customer rating:
9.5 10 (1316 reviews)

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Peter from Calgary
Peter from Calgary
1 review Calgary, AB
8/10

Leaking pipe

My wife was working downstairs when she heard a funny noise. The noise was water dripping from a light fixture. I quickly turned off the water to the house and the leak stopped. We could see which pipe was leaking and it was from the upstairs bathroom. I called first thing in the morning when they opened, gave them the information and a plumber was on the way within 45 minutes. Jason when he arrived was very pleasant, attentive when I described the problem, and was able to confirm visually what I had suspected on where the leak was coming from. He was quick to fix the problem, cleaned up after himself, double checked all the connections. I knew before I called the plumber that a hole would be needed in the ceiling in order to get access to the pipes. When he cut the hole, it was small, square, and recommended some options on how to cover up or fix the hole in the ceiling. Overall the next time I need a plumber, I would call Knight Plumbing again.

Approximate cost of services:
$400.00
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Company Response

Sincere thanks for taking the time to share your recent experience with Knight. I will be sharing your review with our entire Service Team. I am glad that your concerns were addressed and corrected. Please do not hesitate to call us anytime for any of your future needs. Thanks again. Best regards. Mark Coffin. Service Manager.

isaac sayles from Calgary
isaac sayles from Calgary
1 review Calgary, AB
0/10

Furnace repair

Terrible experience, avoid doing business here. I called in on a Saturday after my furnace stopped working and the man who answered the phone advised me that it would be $130 for a service call on a Saturday and then I would be provided a quote to repair the problem. Well the technician arrives and after only 30 mins he present me with a bill for $540 and tells me the pressure switch was dusty and that he blew the dust off of it. When I question the $500/hour bill he was very rude and he tells me that the bill is so high because it is Saturday and that he would rather be sitting on the couch watching TV.

Approximate cost of services:
$540.00
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Company Response

Thank you for taking the time to post your thoughts on your recent service call. I fully understand how the costs may seem excessive. Our standard call out for an emergency service call afterhours is in fact as you stated. The actual repair is not associated with the call out fee. On checking with the Technician and also checking the GPS we were in fact at the residence for just under 1 hour. 11:26 - 12:08 to be precise. There was an issue with your pressure switch and also a plug in your drain line in the furnace. Our technician diagnosed these issues and corrected them. The plugged drain was the cause of the pressure switch failing. The actual repair cost is a standard diagnostic and repair and was in fact $371 emergency after hour rate. It is a flat price for diagnosing a furnace and repairing with no parts needed. It is my understanding that you were not present at the home and the comment made by the tech about sitting watching TV was in a joking matter with you over the phone. Regardless, that is not an acceptable comment. I do however invite you to call me directly should you wish to discuss your invoice further. Thank you again for your review and I hope and will strive that we can come to a resolution. Best regards. Mark Coffin. Service Manager.

Michelle M.
Michelle M.
4 reviews Calgary, AB
10/10

Dishwasher not draining

Our dishwasher was not draining and we were worried about water leaking onto the hardwood flooring. I called Knight Plumbing as soon as the problem was noticed. Dispatch had a tech trying to troubleshoot over the phone to determine if a housecall was needed. They were able to have a plumber out the same day. Once onsite, the plumber was able to pinpoint the problem immediately and our dishwasher is running better than ever. We have used Knight Plumbing in the past and we have always been very satisfied with their service. We will continue to use Knight Plumbing and have recommended them to numerous times.

Approximate cost of services:
$300.00
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Company Response

On behalf of the entire Service team I would like to thank you for choosing and allowing Knight Plumbing Heating & AC to look after your plumbing needs. We look forward to serving you again should you ever have a need. Thanks again very much. Best Regards. Mark Coffin. Service Manager.

Daphna Mou from Calgary
Daphna Mou from Calgary
1 review Calgary, AB
9/10

Kitchen Sink Clogged

my kitchen sink always gets clogged at the worst time, either holiday or when you have friends over!! Thanks to Knight, they always get job well done so we can cook and enjoy!!

Approximate cost of services:
$500.00
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Company Response

Thank you for taking the time to post your thoughts on your recent experience with Knight Plumbing Heating & AC. We always strive to exceed all our clients expectations on every service call for a positive experience. I will pass your kind words on to the entire Service Team. Thanks again and please call us anytime should you need us. Best Regards. Mark Coffin. Service Manager.

Dave Pearce  from Calgary
Dave Pearce from Calgary
1 review Calgary, AB
10/10

Hot water tank

We had a hot water tank purchased from one of the home improvement stores that started leaking only 2 years after purchase, and Knight Plumbing was the company the warranty centre told us to call. Al worked hard to try to repair it even after the warranty center said our issue was not covered under warranty. He ended up leaving as it could not be fixed. Within 15 minutes Dave called to see if Knight could be of any assistance and we decided to purrchase a water tank from them. Al was a pleasure to deal with, prompt, courteous and informative. Dave was great and made sure we had a water tank installed the next morning. Thank you to you both for helping us in our time of need. I would definitely use Knight plumbing again.

Approximate cost of services:
$1,600.00
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Company Response

Thank you for taking the time to review your recent experience with us. On behalf of the entire Service team we are happy to hear that you had a positive experience with us. I will pass your review on to the entire Service Team. Please feel free to contact us anytime with your future needs. Best Regards. Mark Coffin Service Manager.

Kin and Jo-Anne Chow from Calgary
Kin and Jo-Anne Chow from Calgary
1 review Calgary, AB
9/10

Hot Water Tank

Knight Plumbing is a star business. We were delighted from the time we placed an emergency call after our hot water tank broke up until the repair technician appeared. The on-call technician even suggested we wait overnight so we wouldn't incur the high on-call rates. They were prompt, courteous, and punctual! Someone even showed at our home to conduct a quality check. We highly recommend them! Thank you.

Approximate cost of services:
$2,000.00
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Company Response

Thank you so much for the positive review. I will be sure to pass your comments on to the entire Service Team. Please do not hesitate to call us in the future for any of your plumbing heating or AC needs. Thanks again. Best regards. Mark Coffin. Service Manager.

Ray and Pat from Calgary
Ray and Pat from Calgary
1 review Calgary, AB
10/10

Plumbing

Our Technician, Al was friendly and efficient. He explained the problem and cost of repairs and then went about the task finishing the work with No mess. We were impressed with the polite manner of Al and how he took the time to explain what's needed

Approximate cost of services:
$500.00
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Company Response

Thank you very much for your review. We always strive to exceed our clients expectations on every service call. I will pass your kind comment on to Al and the rest of the Service Team. Thanks again and look forward to helping you again in the future should you ever need us. Best regards. Mark Coffin. Service Manager.

Debra from Calgary
Debra from Calgary
1 review Calgary, AB
10/10

Furnace Repair

They arrived for the initial service and when problems still appeared to be present after they were gone, they did a return call at no extra charge and fixed my furnace. They were just as courteous the second visit as they were the first one.

Approximate cost of services:
$195.00
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Company Response

Thank you so much for taking time to share your recent experience. We provide an industry leading 2 year warranty on all our workmanship. We are not happy until our clients are. I will be sure to pass your comments on to the entire service team. Thanks again and please call us anytime should you ever need us. Best regards. Mark Coffin. Service Manager.

Don Olson from Calgary
Don Olson from Calgary
1 review Calgary, AB
10/10

my furnace

I found that this company was very impressive. The response to my call was very courteous and fast response. The Technician (Jordan) was very knowledgeable and carried out his work with expertise and as well was very polite . I would request him again and recommend him to others.

Approximate cost of services:
$332.03
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Company Response

Thank you for taking the time to express your recent experience with our company. I am glad to hear that you had a positive experience with our Service Tech Jordan. I will pass this along to him and the rest of the Service team. Thanks again and feel free to contact us anytime if you need us. Best Regards. Mark Coffin Service Manager.

Sue from Calgary
Sue from Calgary
1 review Calgary, AB
10/10

Plumbing & Heating Services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Over the past few years I have called on Knight Plumbing and have been very
satisfied with the service provided. A cheerful greeting when you call -
the prompt scheduling - technicians arriving on time - cleanliness - and a
friendly attitude speaks highly of everyone.

I wouldn't hesitate to recommend Knight Plumbing. A special thank you to
Sherri for help in times of need.

Approximate cost of services:
$2,400.00
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Company Response

Thank you for the kind words. We are pleased that your experience with Knight was a positive one. Please do not hesitate to contact us should you ever have any questions or needs in the future. Best Regards. Mark Coffin Service Manager.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Knight Plumbing, Heating And Air Conditioning Ltd

Welcome to Knight Plumbing, Heating & Air Conditioning!

For over 50 years, Knight Plumbing, Heating & Air Conditioning has been a trusted name in Calgary, providing exceptional service to homeowners in the area. As a family business spanning three generations, we understand the importance of keeping your home functional and comfortable year-round.

We offer a wide range of services to keep your home running smoothly. Our plumbers can handle everything from clogged drains to sewer line repairs. For heating needs, we provide both repairs and new furnace installations. We also install and service various hot water tanks, including tankless models. To keep you cool during the summer, we offer air conditioning repair and installation services. Additionally, we can improve your home's air quality with our air filtration and purification systems. Our electrical services cover everything from appliance hookups to leak detection.

Our technicians are professionally-trained, licensed, and experienced. They undergo background checks before hiring and participate in regular training to stay up-to-date on new products and regulations.

We understand the value of your time, which is why our technicians arrive promptly in uniforms and use mats and booties to protect your home. We also have GPS on all our vans to ensure on-time arrivals.

Since 1991, Knight Plumbing, Heating & Air Conditioning has been accredited by the Better Business Bureau, reflecting our commitment to excellence and customer satisfaction. We have consistently earned multiple HomeStars Best of Awards and are proud recipients of the Consumers Choice and Top Choice awards. In 2012, we were also honored with the Better Business Bureau's Business Ethics Award for Southern Alberta and The East Kootenays of British Columbia.

Experience the Knight Plumbing, Heating & Air Conditioning difference. Contact us today for reliable service you can trust!

CATEGORIES
Plumbing and Heating & Air Conditioning
PRODUCTS
- Plumbing fixtures and fittings - Furnaces - Boilers - Hot water tanks (traditional and tankless) - Air conditioning units - Air quality improvement systems (such as air purifiers and humidifiers) - Electrical components (related to HVAC systems) - Heating and cooling accessories (thermostats, controls, etc.)
SERVICES
Plumbing Taps Toilets Leaks, Furnace Replacement & Repairs, Boiler Replacement & Repairs, Plumbing & Heating Renovations, Drain Cleaning, Backflow DeviceTesting, Hot Water Tank & Tankless,
BRANDS
Furnaces/AC: Goodman, Trane, Fridgidaire Boilers: Knight Lochinvar, Buderus, Super Hot Plumbing: Moen, Kohler, Delta, American Standard, Toto Hot Water Heating: Rheem, Bradford White, Navien, Noritz
WEBSITE
https://www.knightplumbing.ca/
YEAR ESTABLISHED
1970
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year labour warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.