Sharp Exteriors

I usually don't write reviews for anything unless a company goes beyond my expectations.

The estimator was very professional and knew his stuff well. The coordination of both my roof and window projects went smooth from start to finish. The right material and most importantly, the right people on the installation.

Overall, I am very pleased and will definitely recommend Sharp Exteriors.

My 2 cents.. (hope this helps someone)
I did a lot of research and got estimates from well known roof companies after my neighbour shared with me his awful experience with a roofing company from Hamilton.

When spending thousands of dollars on big projects, I will recommend people go to the place of business of the company you select. If they run their business off their home or cell phone, then you know you are dealing with a fly by nighter. Pick a local reputable company with a real place of business.

Beware of all the 'certification' given to a company by a manufacturer. My neighbour's roof was done by a master elite certified contractor and they did a very poor installation. I had them over for an estimate without knowing they did my neighbour's roof, the salesperson was a joke. I seriously think the manufacturer should re-check who they give out their certification to.

They did our roof completely and my daughters totally new and did an excellent job. They had to add the sheeting as it was rotted through. The owner dealt with us and we've now used in a couple of times and will be someone I always use.

Sharp Exteriors quoted on a new roof, stating that a couple of sheets of additional wood might be needed at $45.00 each. Financing was arranged at $4900.00 ($300.00 over bid price) to provide ample allowance for the possible extra wood and the sales rep said the company would refund the difference to me by cheque. After the job was completed they said the total came to $4995.00. When I called the company to question how the price could have jumped by $400.00, the first person told me it was because of tax plus 2 extra pieces of wood. I had been told to anticipate 2 extra pieces of wood (total $90.00) so I was fine with that, but the tax had already been included in the original price. He passed me to a second person who also told me that there had been a change order for 2 extra pieces of wood. I again questioned how 2 extra pieces of wood could result in a $400.00 price difference and asked for a copy of the documentation, which was then faxed to me. Lo and behold, the document shows my acceptance signature on the proposal but the quoted price of the job had been whited out and a new, higher number had been written over it.

They now say the original price (the one for which I signed) had not included any of the 8 sheets of wood used in total. This is directly contrary to what the sales rep had initially told me, and begs the question of why the other company reps both referred to a change order for 2 extra pieces of wood, not 8. And what possible justification can there be for whiting out the original quotation price, over my signature but without my knowledge or consent, and writing in an arbitrary new number?

As I have a copy of both the original quotation to which I agreed and signed and I also have a copy of the same quotation after they altered it, I have little doubt that I would win if I chose to fight it in court and as a matter of principle I would like to do so. Unfortunately I have neither the time nor the resources to invest in legal action, so I will pay it. But buyer beware - if you choose to deal with Sharp Exteriors be very sure you have all your i's dotted and your t's crossed.