Structube

Furniture
Toronto YT M5A 1A1
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HomeStars  >  Furniture in North York  >  Structube  >  Terrible
Private User
Private User
Private User reviews Toronto, ON
0/10

Terrible

In January I ordered the Kanji chair in teak to go along with the same chair, in the same colour I purchased in the summer. Structube delivered the chair to me in the walnut finish. I called and setup a return. Structube is forcing me to pay for the return to the tune of $78. The several customer service reps I have interacted with insist they sent me the teak finish. The box does have the order sku number for teak, but the chair in the box is walnut. Anyway, I have no choice to pay for the return so that I can recoup the rest of the money. This is a company that does not do the right thing.

Approximate cost of services:
$580.00
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