We'd specifically asked for an undercoat, and estimate said there would be one, however never happened. Had to consistently point out spots that never got any paint, let alone 1 coat, there are still a couple spots that never got any paint. We were given the leftover paint to finish ourselves. However our concern now is the warranty. I have asked repeatedly for a copy as we were initially told there was a warranty card. Now am told there is nothing to give us. I want something for my records, please.
- Approximate cost of services:
- $1,025.00
- Company Response
Doesn't sound right but might I suggest you just call the office? The number is on the top of your agreement. There is indeed a warranty card you should fill out but regardless of that, you still have a three year warranty! That covers any defects, not missed stuff so I assume you haven't paid in full if you are not satisfied, per the terms of your contract.
Sorry we did not live up to your expectations.