Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

D G Macdonald Moving & Storage Ltd

Moving & Storage
Gatineau QC J8X 4B7
Write a Review
Write a Review

Recommended Professionals

87%(7 reviews)
97%(22 reviews)
98%(256 reviews)
87%(7 reviews)
97%(22 reviews)
98%(256 reviews)
HomeStars
Moving & Storage
D G Macdonald Moving & Storage Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

36%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for D G Macdonald Moving & Storage Ltd

Average customer rating:
5 10 (2 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
0/10

Disastrous moving company would not recommend

WOULD NOT RECOMMEND. I have done 5 international moves and 2 domestic moves with different moving companies, and this was by far the worst.

1. The company is difficult to communicate with, particularly the operations team. Miscommunication which could have easily been avoided left my family homeless for 5 days as we did not have our furniture at the intended dates of move in.

2. The movers were hired to do a full service move but instead installed our furniture with the handles on backwards on multiple of our drawers and then left us at lunchtime to have us unpack everything ourselves. They told us to put the boxes on a covered terrace and that we could call the company to come back and pick them up.

3. When we called the company they refused to come pick up the boxes stating that we didn't follow instructions and left them outside when we left them exactly where the company told us to in a covered space.

4. The additional charges for another company to pickup the 215 boxes is more than $200.

5. The operations and client service contact Cody is unprofessional. Regardless of what the company states on their website it is clear that they are not directed towards client service. They have no empathy for the fact that moves are very stressful in general and they take no accountability for their shortcomings in terms of client service.

This company is a huge source of stress, not worth the costs and would not recommend to anyone.

Do not hire this company.

Approximate cost of services:
$15,000.00
Was this review helpful?
Private User
Private User
Private User reviews Ottawa, ON

First Review

10/10

Great Service

We just moved recently after being in our condo for 22 years. We were extremely happy with DG MacDonald’s moving. They arrived on time and made our condo ready for the move putting down protective carpet and wrapping things like cloth chairs, pictures and a glass table. The movers were friendly and extremely helpful. Moving into our new place was fast and efficient. Very pleased with this company and strongly recommend them. A great move made easy and quick. Thank you

Approximate cost of services:
$1,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Moving & Storage pros in Ottawa?