Clear View Plumbing And Heating

The lift station they installed 3 years ago, for $2,000, failed. I called them to come out and was told they would be there two days later before noon. The technician arrived at 4:00 pm. He made me sign off on a $350 quote to do a "diagnostic"...which I did, under duress as there was raw sewage in my basement.

The diagnostic revealed that the three year-old pump they installed was shot and I would require a new one. The cost of that would be $4000...so 100% inflation in three years. I asked for a detailed quote so I could look at the change in parts and labour...this is while my house is filled with the smell of sewage and the sewage pit in the basement was exposed. I was promised the detailed quote, was told they would be at my home the following morning by 9:00 am, and at their demand, provided a $2000 deposit before the tech agreed to close up the sewage pit.

It is now past noon the following day. They have REFUSED to provide me a detailed quote. They have NOT come to complete the repair as promised. They have NOT followed up with me after I called their office. They have kept my $2000 deposit.

Clearview plumbing and heating was a pleasure to work with right from seamless initial on-line contact, to the phone conversations with admin staff and finally to the service call. John Fenning was just awesome. Just plain awesome. Punctual, friendly, an expert in his field and and excellent communicator. I appreciated the time he spent explaining in a way I could understand the issues with my old furnace and water heaters. I also really appreciated his honesty and transparency around the membership program. Thank you John!

Clear View Plumbing and Heating is a prime example of why it is important to get more than one quote.

My 10-year-old hot water tank was leaking, and I asked for a quote for either a new tank or tankless system. The Clear View representative came on July 18th and was nice enough. He provided a handwritten quote.

The quote was not competitive.
o 1.93 times the second-highest quote
o 2.58 times that of a higher-rated competitor.

We were charged $51 for the quote
o It didnt provide the water tank manufacturer or model.

In a Clear View website chat on July 22nd, Avery wrote that an estimate for new equipment is free.

I am not certain why I was charged $51, but I would not recommend Clear View since it is clearly not competitive.

I will not use their service.

Had clear view to the house for a/c repair
I was blown away at how quick they were able to come to the house.
The tech they sent was Gerry.
I highly recommend clear view and Gerry for all your house needs.
If I could give more stars I would in a heart beat.
Great service

We are very pleased with the prompt and professional service we received. Jon Dianocky is a highly skilled plumber and a pleasure to deal with !

I was sold on a high end air conditioner unit and was delivered a lower quality unit, at an inflated price. I tried to get out of the contract, but it was too late. Stay away, they overcharge.

Clearview came the same day, the guy was close to on time and professional. He spent less than an how, he reached a faucet cartridge a $40 part and cleaned out some calcium deposit in the pipe. I was blown away that my bill was over $600. I had my hotwater tank replaced 2 months ago and it cost $1400 all in labour included. I won't call them again their pricing is the most I have ever seen by a plumber.

Sam from clear view plumbing and heating was very professional and thorough when he came to check out a sewer problem that we were having. He gave us many options to choose from to fix our problem, which was greatly appreciated.

Gerry's visit was part of our annual family plan checkups of heating, air con & plumbing. As always, Clearview staff are polite, careful to respect your home (shoe coverings, face mask), and efficient. Gerry was no exception. We find this plan to be a good value.

Tech (Heinz) was loud, in your face. He tells you he checked everything and the heat was working BUT then tell me he can do a DIAGNOSTIC test ...... costing $600+ Really? WHY??? WHAT FOR???? Unnecessary test only costing more for nothing. First time I used them and will be last.