In a word.......RUN.
We made the biggest mistake of our lives building with this company.
They used unskilled sub trades on our home and then tried to make excuses when we pointed out the mistakes, many of them code issues. Three years later and we still don't have the eleven (11)pages of pre move in issues repaired or finished.
Do they respond to phone calls, NO
Do they respond to emails, NO.
Do they keep the promises made, NO
Almost a month taken off work to accommodate trade days to fix the move in issues and re visits when they don't show or cant repair or don't want to.
No site supervision of any sort, blueprints wrong time and time again, meetings with the build manager and owner who again blame everyone else but Montorio.
Don't even walk in the show home, save your money and your health and find a builder who cares.
Email me at darrengould@msn if you want the truth on this company and the promises they make.
To tell you the whole story I would need a week, as what is here doesn't even scratch the surface.
- Approximate cost of services:
- $650,000.00
- Company Response
Hi Darren,
I apologize that you still feel that way after 2 years of you living in your home.We have spent a lot of time reviewing your home with you and your wife over the past 2 years, on the phone, during several home visits, meetings with Alberta New Home Warranty Program and countless emails all trying to meet your expectations and demands.
All deficiencies that were noted throughout the walkthrough, warranty period and from the Alberta New Home Warranty inspections are complete, with the exception of one being completed on Feb 11, 2016 and one in the spring of 2017.
Montorio Homes has done everything we can to try to make you and your wife happy in your beautiful new home and unfortunately what you are expecting us to do far exceeds our policy and procedures as well as industry standards and the Workmanship and Materials Warranty.
We wish you and your family all the best.
Respectfully,
Montorio Homes.