Thank you very much for your time in posting this review. Please do not hesitate to contact our office, in case of any questions.
Appreciate your kindness,
Dan
New AC install Collingwood cottage
Thank you so much dear Keith for your kind review. It is greatly appreciated and it has been a pleasure. Please do not hesitate to contact us in case of any questions.
Kindest regards,
Dan
Thank you so much dear Salman for your time and kindness in posting this review. It is much and greatly appreciated. Any questions, please be sure to contact our office.
Kindest regards,
Dan
Thank you so much for your kind review! We really appreciate your support. Please do not hesitate to contact us in case of any questions or concerns.
Kindest regards,
Naz
new furnace and ac install made easy
Thank you so much Gerry for your kind review. Really appreciate this.
Kindest regards,
Naz
Good day,
The management seems to be in full knowledge of your installation and they would like to remind you of a few discussion points as well as the reimbursement that you were provided to close the matter to your expressed satisfaction at the time, last year. We would also like to request of you to let us know why is it that while we were in thorough and full discussion and thorough visit of the matter in the previous year, there was never any discussion of the aforementioned conduit brought forward by you. After a year that the matter is closed following a thorough investigation of the issue by involved parties resulting in closing of the matter with you being reimbursed only as a sign of good faith, it would seem rather questionable to bring up the matter in a review post to bring forward the discussion about a conduit that you have never made any mention of during any of the past discussions, until this review, a year after. Rest assured, if the conduit that you are now unfortunately suddenly referring to, could have been made use of for the A/C wiring, it would have 100% been to the benefit of the installing technicians, rather than an extraneous labour in roughing in material through a completely and fully finished basement and a fully framed-in panel, through joists, studs, frames and dry wall with minimal possible damage. As a reminder, previous to the installation we made a request for you to hire an electrician to perform the roughing in of a wire that should have already been roughed in by the builder contractor. Unfortunately you refused.
Moreover, the conduit that you are showing in the pictures, does not appear to be in the vicinity of the A/C area outside and not only our technician has faced extensive labour due to the extreme difficulty of the installation during a heatwave in a fully finished area, but again we have reimbursed you as a sign of good faith and you had expressed satisfaction with the reimbursement. We would also like to remind you that there is an electrical permit for this installation. We are sorry that you are still unhappy but given the circumstances surrounding this case, we strongly believe that we have done what we could beyond our means as an HVAC company and beyond reasonable means surrounding the case, in order to make you happy. Had we thought or had we believed that we can fix the issue to your better satisfaction instead of reimbursing you, that's the route we would have taken at the time.
Sincerely,
Sara
Thank you so much dear Lisa for your kind and detailed review. It has been a pleasure! And I will most certainly relay your comment regarding the audit appointment to our office. Normally, because of the fact that there are very limited number of government authorized auditors and very many furnaces being replaced, there is some wait time. However, rest assured, we will do whatever possible to make sure this process is expedited.
Thank you again so very much for your time in posting this kind review,
Kindest regards,
Naz
Thank you very much for taking the time to post your kind review. We really appreciate this. Please do not hesitate to get in touch with us in case of any questions. Thank you again!
Kindest regards,
Naz
Furnace: Leaking from condensor
Dear Joseph,
It is always a wonderful pleasure being of any possible assistance, especially when it comes to such a kind and loyal customer that you have always been. Thank you so much for your detailed and super kind post here. We truly appreciate it and it makes all of us very happy to have been able to help.
Thanks you so much again!
Kindest regards,
Naz
Thank you so much for your kind review. We greatly appreciate your kind support. Please do not hesitate to let us know in case of any questions/concerns.
Kindest regards,
Naz
Since 1998, dedicated to its founding principle - building relationships based upon mutual trust and respect - Air Makers Inc. has been providing the Greater Toronto Area with honest and reliable Heating and Air Conditioning services. Through the supply and installation of industry-leading heating, ventilation and air conditioning (HVAC) products and solutions, we make every effort in helping you live more comfortable and healthy lives. Air Makers' pledge to quality means that our goal is beyond merely administering an HVAC business. We, in fact, attempt to build a foundation of mutual trust and respect and further establish a long-term and reciprocated relationship with our clients.
