Sears Canada Inc

I was a Sears person, loved all 9 major appliances that I have purchased until my fridge broke down and the stuff not in the fine print you don't know. Did you know that if you have purchased the five year warranty that you can get a rebate on if you don't use it (we will get to that in a minute) with the warranty if your fridge breaks down you will be informed by the warranty department that the service tech has to take pictures and do an inventory of your fridge to get back any of the 200.00 dollars you are eligible for in your warranty. I am on day two with rotting food in my fridge and freezer the tech will be here in two days and if I throw it away I do not get anything for the spoilage. Good warranty!!!! Secondly you have thirty days after your warranty runs out to call the warranty department to claim your byback if you had no claims and get a coupon good for 90 days. They are supposed to call you 6 months previous to running out. I had a major appliance with no claim this summer, they did not call and even verified they did not call so I wanted to use my coupon since they did not call. They would not honour even though they did not call which is in the contract or even discount a new fridge upgrade if this one can't be fixed. So be warned if they offer you a warranty on your appliance and hopefully you will not have to live with rotting food in your kitchen to get what you paid for. Shame on you Sears.