Centra Windows (Calgary)

I am pleased to give my comments. My experience with Supreme Windows was great from start to finish. I found your interest in my project and knowledge very gratifying and you made me aware of things I never would have thought of, e.g., my privacy bathroom window which I call my Zen window because it looks like running water. The craftsmanship of the windows is wonderful and I have yet to put draperies over my patio French doors even though that is also my living room window. No drafts even in this particularly horrible winter. Installation was quick and professional. The windows have changed the look of my home completely and mostly my friends are astounded by how much of a change this has made.

Debbie Rosine

Hi Karl,

I wanted to let you know how great our new windows are! They are all in and installed and the first thing we noticed was how much quieter it is! Plus the drafts that we used to feel have all disappeared! Your service from when you came to the house and started the process of educating us about windows and Supreme’s products has been great. It was professional and extremely helpful as we started to decide on the types of windows, the cladding and the casings etc.. Your advice was very very helpful. You met us after hours at the showroom and took us into the back so we could see first hand the process and the advantages of Supremes products.

The installation went way easier than we anticipated and Kevin and his crew were great! They were very respectful, hard working and efficient and all 15 windows and 2 doors were installed in the 2 days assigned and under some challenging weather conditions. Kevin was creative to solve some tight space locations and the finished product looks outstanding!

Having the window casings delivered early for painting was a great suggestion as well as using the fir frames.

We found your knowledge and expertise very helpful and would highly recommend Supreme Windows and Doors to anyone!

Thanks for all your help and assistance!

Derek & Bev Devlin

My pleasant experience started right from the first visit by Karl to give me the options available in replacing the windows in my home that was built in 1929. Karl was informative and assured me that the integrity of the wood window frames would not be disturbed when the old windows were removed and the new ones inserted. It was important that the original window frames remain intact to match all the rest of the original wood in the house. The designs he proposed where similar to the original windows. Window openings were proposed with the wind direction in mind.

The workmen arrived and proceeded to replace all the windows, main floor and basement, in a very professional manner. They were courteous and polite, making sure to remove footwear when in the house. They replaced them window by window so that the length of time of the openings was kept to a minimum. In 2 days they were done, even making sure that all the windows were clean, inside and out, before they left.

The impact of the new windows was 2 fold, the temperature in the house, and the one that surprised me was the reduced noise that I could hear from the street (when the windows were closed).

I had numerous people stop and ask who had replaced my windows because they were so impressed with the finished product. The original stucco finish had not been disturbed so the integrity of the exterior had also been preserved.

I would highly recommend Karl Bergen and Supreme Windows if you are considering replacing windows in your home.

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Vi Sommerfeld

We had Supreme install windows, a balcony door, and a front door. They were easy to deal with. The installation crews were friendly, respectful of our home and had terrific workmanship. The windows we got were so easy to clean and open.

I was just thinking this morning about how glad I was that we had replaced the patio door to our veranda, realizing that with the old door our kitchen would have been very cold. I have been extremely pleased with the quality and the service provided to us. We have replaced the windows in our home in stages, each time having Karl assist us in regards to appropriate and creative design alternatives. His suggestion of alternate types of windows has proven to be ideal for several of our rooms. The window design for the kitchen allows an amazing amount more light and ease of use over the sink. The patterned enclosed glass window for the laundry room allows wonderful light, while the door provides the ventilation.
We were extremely impressed with the professionalism of those that came to install the windows, their attention to the quality of the product as well as the final look has been outstanding all three times we have had installations.
Thank you for your excellent service, I appreciate it each time I look out of any of our new windows and door.

We are extremely pleased with our 8 new triple-paned windows - our house is very cozy and warm this winter and our windows are totally frost free! Thank you for your expert advice Karl and to Larry and Gordon who were friendly and efficient. The installation went smoothly and quickly, followed by a good vacuuming of the floors. We are pleased to recommend Supreme Windows to others.

We are very pleased with our new windows. It's what we don't notice that we most appreciate: no frost on the inside of the glass, no cold draft as you sit next to the window, no worries about the sun fading the new carpet! Supreme Windows was absolutely professional from the first contact through the final installation: the installers were meticulous about keeping our new carpets clean and there was absolutely no evidence left in the house that the windows had just undergone a major transformation. When the snow melted outside, the only thing that remained of the old windows was a single nail that had dropped into the flowerbed. We had a small installation issue due to the way one new window fit with our existing siding, and Supreme scheduled a return visit within days of being notified of the issue and corrected the problem. We're considering replacing other windows and doors in our home and will definitely call Supreme.

I have been a client of Supreme Windows for almost 8 years after interviewing 10 different companies at the time. Every couple of years we would update our current windows with triple pane. I have full confidence in the workmanship and quality of their product. The last set of windows we had changed was during the spring of 2010. I did notice the quality of the product had improved; the price was equitable to many other companies. To be honest, when I have found a company that provides personal service, high standards of producing quality products and a consultant that can answer questions without giving me the run around or a pat answer, they have my business for years to come.

Karl Bergen is a honest, knowledgeable consultant that came to the house and indicated to us which windows needed to be replaced secondary to rot. He indicated that the other windows didn’t need to be replaced at that time. A lot of other companies would have tried to push for full replacement of the remainder of the windows even thought they didn’t need to be done. For that, I am a loyal customer.

The last work crew that came in removed and replaced two windows in 3 hours. For me that is a tremendous feat. As my husband is extremely handy, he would never attempt to replace windows as it is very time consuming and difficult if you do not know what you are doing. The team came in, were extremely professional, confident, courteous and quiet. There was no shouting or arguing with each other. When they were finished, they vacuumed up the mess and even replaced the curtain rods for me. I have heard from friends of ours, that other companies are messy, rude, don’t do the approved work to code and take to long to complete the job.

Our lives are very busy and time management is at a premium. I would and have highly recommended others to Supreme Windows and to talk with Karl Bergen for all of the replacement issues. We still have windows to replace in the future. We will be contacting them again.
Thank you.
Charlene

I am extremely pleased with the windows, and will consider replacing more as time goes.
Recap: all of the basement windows in the basement suite are now replaced, and egress windows are now in the bedrooms.
Energy bill is reduced. I lost a tenant last year due to the cold in the suite, and I have heard no complaints this year. Plus, the tenant last year was running a space heater which sucks up the utility bill – which I pay.
Marketability of the suite is enhanced, and appearance of the suite is enhanced. This should increase rent revenue as time goes.
Affordability: I will likely pay for them with reduced energy bills in 2-3 years.
House value: if I sold the rental property for some reason in the near future, the market value of the house is increased with the new windows. My approximation would be that the house value is increased more than the cost of the windows, in this case – due to the condition of the old windows.
And last but not least, I really appreciate Karl's advice, knowledge and attitude and will hire him again for any window needs that I have. I have recommended him to others.

I have been meaning to thank Karl for the work he and Supreme Windows have done for us. I have to say we really enjoy the “silence” in our house now that the windows are installed – it really is amazing how much noise these windows block, not to mention the cold. I can hold my hand less than an inch from the windows and not feel any difference in room temperature. Despite a couple of errors during install and the inclement weather in which your crew performed the work, all worked out in the end. We are extremely pleased with our windows and the workmanship and would like to thank Karl for being such a help during the selection process – he truly is doing an excellent job and is a great example of what a salesman should be – attentive, courteous and able to back up his promises. For that, we are grateful and will always recommend Supreme windows to all our friends and family. We will be calling you next year as well – we will need some exterior doors and will not shop anywhere else. Thanks again..good luck and continued prosperity.