People are nice, but response from service department staff on window repairs for products they originally installed is next to impossible. The company is more focused on sales and new windows not repairs.
- Approximate cost of services:
- $0.00
- Company Response
Thank you for sharing your experience with us. We're sorry to hear that you had difficulty reaching our service department, and we completely understand how frustrating that can be. We value both new installations and supporting our customers with any service or repair needs, and we'll be passing your feedback on to the service department. Please send details regarding your concern to info@centra.ca so we can assist you directly with your window repair. We will work to address the issues you've raised to ensure a smoother process in the future for every Centra customer.