Trico Homes Inc

Builders
Calgary AB T2H 0M1
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Trico Homes Inc
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89%

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Reviews for Trico Homes Inc

Average customer rating:
8.9 10 (829 reviews)

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Pratibha and Sandeep
Pratibha and Sandeep
0 reviews Calgary, AB
9/10

Dream home

Trico designed a one off concept to our needs as a family. The process was smooth and easy from the start to finish in a timely period. Their team in Redstone is quite good especially Justin. He was always there for us to help. We are delighted with the house and would definitely recommend Trico Homes to anyone considering a house.

Approximate cost of services:
$454,000.00
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Company Response

Thank you Pratibha & Sandeep for taking the time to write a Homestars review. I'm so happy to read your feedback and that you felt the process was smooth and easy from start to finish. Redstone is a lovely community and Justin does a great job of delivering exceptional customer service. Thank you for recommending Trico Homes. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

Private User
Private User
Private User reviews Calgary, AB
10/10

New build - Verona Townhomes

Very professional and friendly team of George and Michael helped us out throughout the whole purchase process. Being the first time homeowners we felt very comfortable working with them as they guided us through the whole process and told us of the steps that we need to take at every stage. George was always just a phone call away and he was always eager to reply to our numerous queries. We were given regular updates throughout the building process.

Approximate cost of services:
$315,000.00
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Company Response

Thank you for taking the time to write a Homestars review. George and Michael are very professional and are always there to help our customers through the process. When purchasing a home for the first time we understand there are many questions. Trico recognize that and are always just a phone call away as you noted. Thank you for purchasing a Trico home. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

Private User
Private User
Private User reviews Calgary, AB
10/10

New Home with Trico

This is our second New Home Build and we can definitely say that this Trico home-building experience is much better than that of our first home (with another builder). We were impressed with the knowledge and professionalism displayed by the Sales Team (Greg and Reed). During the process, we were able to easily make some desired changes to the design of our home and are very happy with it. Sarah at the Design Center was amazing: so accommodating and helpful during the design selection process. We received great service throughout the building process from all the Trico teams - sales, design, site supervision, walk-through, warranty.
We highly recommended Trico Homes. Great work!

Approximate cost of services:
$500,000.00
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Company Response

Thank you for taking the time to write a Homestars review! It's great to hear that you are happy with the experience and impressed with the knowledge and professionalism of our team. Sarah is the Design studio is amazing. She's been with Trico for several years and has such an eye for colors and design. Thank you for recommending Trico Homes. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

Angela
Angela
2 reviews Calgary, AB
10/10

New Home Build

I cant say enough about our experience building a home with Trico Homes. From the time we walked into the show home and met Shawna to the day we took posession, every step met or exceeded our expectations. Wil sent us weekly updates and pictures of the progression of our home. Signature lighting, Sonata window furnishings and the Trico Homes Design Center were all very knowledgeable and helpful. Alex from the design center is amazing. Tje walkthroughs were thourough and they took all the time needed to answer all questions. I would build with Trico Homes again in a heartbeat. I not only feel like im a member of the beautiful community of Belmont but also a member of the Trico Homes family because thats how they treated me and my daughters. Couldnt have had a better experience.

Approximate cost of services:
$500,000.00
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Company Response

Thank you Angela for taking the time to write a Homestars review. I really enjoyed reading your review and your note about the staff and that would you build again with Trico in a heartbeat is so awesome! Shawna and the team will be thrilled to read your comments. Belmont is a beautiful community and we know you are going to love this community. Thank you for purchasing a Trico home. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

Private User
Private User
Private User reviews Calgary, AB
10/10

Excellent Service

It was the excellent professionalism of George and Michael that encouraged us to take 2 units in this area. From the start to the end, they kept us posted and guided us through. The walkthrough issues were solve immediately. The staff doing on line concerns,and issues are commendable too. We're happy to live here. Keep it up.

Approximate cost of services:
$313.00
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Company Response

Thank you for taking the time to write a Homestars review. George and Michael will be very happy to read this review. There goal is to provide exceptional customer service and to be there for you every step of the way. Thank you for purchasing a Trico Home. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

Private User
Private User
Private User reviews Calgary, AB
8/10

Oxford

We have decided to buy our first New home from a builder , and I’m impressed with the experience so far . Our regional manager George Safdary is very professional and makes things clear and easy , which takes away any scepticism we had on embarking on this journey . Thank you George for all your help so far!

Approximate cost of services:
$480,000.00
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Company Response

Thank you for taking the time to write a Homestars review. Purchasing a new home for the first time is so exciting. George is a wonderful sales person and very professional. Working with an area sales manager that helps you each and every step of the way is so important to a purchaser. George recognizes this and will go above and beyond. We want to continue providing you with great service. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

Private User
Private User
Private User reviews Calgary, AB
1/10

Do not build with Trico

Buyer beware - customer service will deny, deny and deny any issues with your new build. They are completely incompetent and only care about making money. The pics included show how they say that my house won’t flood even though the loam is spilling over my window wells. My garage side door is below grade level and water floods into my garage in the winter, but according to Trico there is no issue. BE WARNED....

Approximate cost of services:
$630,000.00
1 of 1 people found this review helpful.
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Company Response

Trico Homes takes feedback very seriously. All homeowners are provided with a final grade certificate which is produced by a land surveying company. These grades are set by the developer to ensure water is flowing away from the home. I can see from the pictures that the soil is sloping away from the home so water should drain away from the window well. With that said; and to make sure that is the case, I would be happy to send our Senior Service Technician to your home to take another look. We definitely don't want water in your basement. Please contact me at 403-287-9300. Thank you. Nicole Walker, Customer Relations Manager

Private User
Private User
Private User reviews Calgary, AB
6/10

customer satisfaction survey

We are first time Trico home buyers. We really like our house design but the finished product was done very poorly for example:- unfinished areas are flooring in the kitchen splitting apart, kitchen island corner has big crack also hood fan vent fell on the stove and made scratch on the cook top and many more. we did survey before but after that we start noticing more problems. the sales manger was great its just contractor did not do good job. Trico team is very understanding and willing to work with us.

Approximate cost of services:
$568,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review. We appreciate your feedback and are committed to working with you to help resolve these concerns during the warranty period. Nicole Walker, Customer Relations Manager

Trico Home Owner  in Cochrane
Trico Home Owner in Cochrane
0 reviews Cochrane, AB
1/10

Several repairs needed and house is only Five Years old

The house built by Trico will be five years old in a few days. Here is a list of things that have gone wrong during the past fives years (and the home owners have to pay to fix):

1) heavy metal hood-fan filter installed incorrectly. During the first couple months of ownership, the filters fell down (on their own) breaking the glass induction stove top. Trico blamed 'another company,' another company replaced the hood fan; however, the home owner was left to pay for new stove top as no one would take responsibility.
2) Laminate on kitchen cupboards started peeling off from the middle of cupboard...like the adhesive stopped working (I have to replace kitchen cupboards after five years?!)
3) Tap in bathroom fell off cracking sink (the taps are heavy / solid). We now need to replace the sink.
4) Staining and etching on quartz counter tops (in 10 years, this NEVER happened at the last house I owned with Quartz counter tops)
5) Dishwasher installed crooked. Repair person damaged the dishwasher during repair. No one was accountable, once again.
6) Plumbing in showers needed to be replaced at year three.
7) Drywall tape peeling in area.

Our last home was almost 50 years old and didn't have this many issues - I am disappointed that my new home is costing me this much in repairs already!

Approximate cost of services:
$8,000.00
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Company Response

Trico takes this type of feedback very seriously. I would be happy to speak with you regarding your concerns. Please do not hesitate to contact me at 403-287-9300. Nicole Walker, Customer Relations Manager

Kelly in Spirit River
Kelly in Spirit River
0 reviews Calgary, AB
10/10

Wolf Willow Build

Working with Trico was such a great experience as first time home builders. The entire process was well laid out from the very beginning. Ashleigh was so knowledgeable, helpful, always answered our million questions in a timely manner, and was overall fantastic to work with. Alex at the design centre was very helpful in making many stressful decisions a lot easier, and we ended up with beautiful finishings that we love, and fit into our budget. During the building process Darin was great with our questions, and we got to see our home come to life. Dean and his team were great during our walkthroughs, and after possession, as well as Theresa and the warranty team.
The Trico team was easy to work with and we are so happy to have chosen them as our builder.

Approximate cost of services:
$500,000.00
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Company Response

Thank you Kelly for taking the time to write a Homestars review and thank you for all your positive comments about the staff and how they made your experience an enjoyable one. All of them will be so happy to read your comments. I'm sure you home is so beautiful. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Trico Homes Inc

Since 1992, Trico Homes has built new single and multi-family homes, offering a diverse selection of starter, move-up and semi-estate homes in Calgary, Airdrie, Chestermere, Cochrane, DeWinton and Okotoks. Whether you're looking for a quick possession or something more personalized, Trico’s team of dedicated staff will ensure you’ll find the perfect house to call home.

At Trico, we start every single day with one goal in mind; to deliver incredible life-changing moments. We know Calgarians have choices when buying a home. That’s why we’ve built a company that builds so much more than quality houses.

In the many years since Trico built our first home, our city has grown and so has our love for it. Along the way, we’ve become one of Calgary’s top builders - building over 11,500 single and multi-family homes and earning a reputation for our design, craftsmanship and customer care. Trico has received numerous accolades, including a Platinum member status as one of Canada’s 50 Best Managed Companies, Canada’s Best Workplaces, Canada's Top Small & Medium Employers, and a CHBA Excellence in Housing award. We are also proud to be Western Canada’s first and only homebuilder to become a certified B Corporation.

We’re committed to our industry and our city. We want to make our mark. To become a legacy company. We do more than develop quality homes. We help develop the place we call home.

Trico Homes. The Heart of Homebuilding.®

New Home Builder, New Homes, Condos, Townhomes,
Single-Family Homes, Multi-Family Homes, Apartments, New Condo Projects, New Condo Development, New Communities.

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CATEGORIES
Builders
PRODUCTS
Single & Multi-Family Homes
SERVICES
Homebuilder
BRANDS
Trico Homes
WEBSITE
https://tricohomes.com
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
160
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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