Bought our first home through Trico this past December. From the get go, we were extremely impressed with the quality of build of Trico’s homes and the professionalism of service. We met with Natalia from Trico on our first day touring our home and she was in regular contact with us throughout the entire process- providing updates, giving us information, etc. Since taking possession, a couple of minor issues have come up (Eg. Issue with the garage door not closing), but the response time from Trico‘s warranty department has always been fantastic and an appointment is booked the same day to resolve the issue. Being a young couple buying our first home, we didn’t feel like we were always taken seriously at other builders, but Natalia and the rest of the Trico team were very professional and made the process easy. Will definitely be recommending Trico to other friends that are looking to buy soon.
- Approximate cost of services:
- $470,000.00
- Company Response
Thank you for taking the time to write a Homestars review. Purchasing a home for the first time is very exciting. Congratulations! I'm so happy to hear you were extremely impressed with the quality of the build and the professionalism of service. Natalia is a wonderful sales person and she strives each and every day to help our customers through the purchasing and building process. I'm also happy to hear the warranty department has been fantastic and they are responding to your concerns quickly. Good service is fast service! We want to continue to provide you with exceptional customer service. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager