Great company and great sales staff, Just very disappointing to find problems in the house that were there from day one but only just showed up after the one year warranty period and Trico passes the buck and does nothing about it. We had a water leak which my wife and I had to troubleshoot and fix on our own. We had trico tell us to call their plumber which we did. The plumber made a large hole in the ceiling and didn't find where the leak was coming from so he left. This evening we found that the faucet for our tub wasn't sealed with plumbers putty so water was running down an open hole. Long story short, if the the plumber from day one would have done their job we would not have a ceiling hole that we have to pay to have fixed because the job would have been done right the first time. My only complaint is that their warranty doesn't cover cosmetic damages even though the damage was done with water dripping over the course of the year and a half. Make sure you check and recheck everything they do in the first year and then some because after the warranty period is up they will tell you to figure it out on your own.
- Approximate cost of services:
- $385,000.00