I purchased a dishwasher from Henry's and completely loved the service I received. Everyone was so friendly and helpful to me, and a gentleman (I think his name was Ryan) helped me find the right fit for my kitchen. The delivery team was very considerate too. I'll be back for sure!
We bought our Campio sectional a month ago and absolutely love it. The leather is very luxurious and the delivery team was very professional and friendly
They damaged our new flooring in several spots getting the washer in and hooked up the hoses wrong. They were supposed to get back to me regarding compensation for the floor and they didn't. I'll never shop there again. They were so much better under previous owner.
This is not the first time I purchased from Henry's in Petawawa and it won't be the last. All too often small businesses only hear from the unhappy customers. I'm here posting as a happy customer. Cam is always very knowledgeable, Sue greets you with a big smile, Terry and Pat make sure the product makes into your house.
Thanks guys very much appreciate everyone's effort. Love my Canadian made couch and proud to support local business.
The stove, washer and dryer were delivered as
promised .
In excellent condition when unpacked.
Delivery was done professionally and they were very helpful.
Great products at a great price.
Highly recommend and will definitely buy there again.
The LG Fridge we purchased from Henry's arrived with a defective drawer. The under shelf drawer keeps falling out. Henry's did nothing to help us fix the problem. They kept saying they would but nothing happened.
Our maytag smooth top range developed an electronic glitch that caused the oven lock to lock and open repeatedly for no reason. Again, I was on my own even though I had just purchased it.
We bought a bedroom set for our daughter (South Shore). It was expensive yet poorly made. It fell apart within 2 years.
The Palliser leather sofa and chair we purchased is defective. The cushions slide out from the furniture because the elastics are weak. It is difficult to sit on the furniture. Again, expensive but junk. I suspect that this store purchases seconds and sells them at a premium price. The staff talk the talk but never get anything solved. I will never shop there again. I would rather go to a chain store like the Brick or Leons. I wanted to shop locally but I'm not a charity.
I priced around for stainless steel Maytag higher end kitchen appliances (dishwasher, slide-in stove, and refrigerator) and after extensive shopping around including on-line, the best price with delivery included was Henry's Furniture right here at my doorstep. Also worth mentioning was the formidable "service with a smile". I will shop here from now on for whatever home furnishings I need.
Approximate cost of services:
$4,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.