Superior Home Improvements

Recently we went out for quotes to replace our back door and kitchen window. After receiving several quotes we went with Superior Home Improvements. They offered the best value for our budget and provided premium products without the premium cost. Right from our first meeting with their sale representative, we knew that we were dealing with a top notch company. Karl not only provided a friendly and professional service, he answered all my questions (I had a lot of those). He provided us with valuable information and helped us to choose the best window for our kitchen. Within a few days of signing the contract, Jeff came to do the final measurements. He confirmed that it would likely take 6 to 8 weeks for our order to arrive. We were very pleased when, 6 weeks later, we received a call from Jeff saying that our order had arrived and they were ready to install it. Within a few days their installer arrived. Dan was punctual, skilled, and efficient. When he ran into an unexpected problem with the installation of our kitchen window, he found a solution quickly. With approval from the office, he took care of the issue and the rest of the install went very smoothly. He made sure the door and frame were fitted perfectly and the lock operated smoothly. He made sure that he had cleaned everything up before he left. Although this was not the first time we have replaced windows or doors, it is the first time that we have been totally satisfied with the company we were dealing with. We would highly recommend their services and would use them again without hesitation. Thank you to Karl, Jeff and Dan for making this a positive experience.
NOTE: The day after the install I received an email with all the warranty information on both the window and the door. It had all been completed by Superior, so I did not have to do anything.