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Greenboro Homes Masterbuilder No Longer In Business
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Reviews for Greenboro Homes Masterbuilder No Longer In Business

Average customer rating:
2.4 10 (16 reviews)

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Private User
Private User
Private User reviews Leduc, AB
0/10

Horrible Quality, Communication, and all around Terrible Experience

We built with them in 2010. Loads of deficiencies on "possession".
Turns out they didn't get occupancy permit - found out after a year (of living in the house) when the City came to us demanding it....
Upon trying to get our landscape deposit back, they "went bankrupt" and folded. Had to deal with lawyers another year + to see that money back. But lo and behold here they are still in business.
Selling recently, we find they did not install roof vents either.
Poor craftsmanship in every aspect and little care for you. You are $$ signs and nothing more.
They are criminal in every sense of the word.

Approximate cost of services:
$250,000.00
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VICK DUGGAL from Edmonton
VICK DUGGAL from Edmonton
1 review Edmonton, AB
0/10

BEWARE-Walker Lakes-Single Family Home

First of all I really want to meet those people who write good for this builder as I know so many people who are stuck with the houses and lot of things are still pending. I purchased this house in March 2012 and still my driveway, rough grading, praging, outside stairs and paint is not completed, and leave the small things that they never come to fix up. Their salesman are too good to pull the money from your pocket and after that the nightmere starts. They even didn't give the credit for property taxes and even worst some trademan put the lien of my property as they didn't pay to him.

I WILL NEVER EVER RECOMMEND ANY ONE TO THIS BUILDER.

Approximate cost of services:
$405,000.00
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Tyla in Edmonton
Tyla in Edmonton
1 review Edmonton, AB
0/10

HORRIBLE EXPERIENCE

We purchased a duplex in April which was already framed, was told we could expect the house FORSURE in July. Then that got pushed to August Now in December still no house... We have had nothing but problems with Greenboro and the people that work for them. we have had to deal with four different people as we just keep getting passed to someone else. And getting someone to answer a phone in there office is way to much to ask for. IT doesnt happen! Our house sat with out a roof for so long that there was mold throughout when we went to look at it one day. They finally got someone into take care of it after me calling them everyday. A week ago I was promised by the lady who is now in charge of out project that we would be in the house December 21/12 I booked the appointments and everything with her. She then asked that we sign a waiver that we didnt require the 35day noticed that they are required to give us. When I asked that I get something in writting stating that if they go past that day they would cover our living costs, as this is what happens if they go past there 35day notice date. They WOULDNT!!! So now we are suppose to be getting our house January 21 not sure how it got pushed back a month in 1 week. I talked to site superintendant this week who stated that the house wouldnt be dont at the end of Dec...so not really sure why they arent letting us move in till Jan 21/12. There is poor communication throughout the whole company. I have tried to reason with everyone right up to the CEO....I WOULD NOT RECOMMED THIS BUILDER TO ANYONE!!!

Approximate cost of services:
$273,000.00
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David from Calgary
David from Calgary
1 review Calgary, AB
0/10

House built by Greenboro Homes

Family members bought houses from Greenboro homes and the experiences has been an absolute nightmare. Here is a list of the issues:
1. Driveway has not been poured and grading has not done as Greenboro went into credit protection, although the house has been paid for in full they are not working with the home owners. They do not provide information (i.e. we heard through the media that they went into credit protection) about when or if the drive way and grading will be done. The driveway is extremely slippery and an extreme health hazard has one can easily break a leg on the ice. The driveway is in such a way (i.e. gravel and rubbish) that you cannot really clean it.
2. The new master bath id leaking. They had to cut a hole in the ceiling above the kitchen to fix the leak and it has been so for 6 weeks and counting. Again no information coming from Greenboro.
3. The “Holmes on Homes” package was never delivered to one (i.e. was suppose to contain footage and documentation certifying that the house adheres to Holmes on Homes standards.
4. The deck is missing glass panels, have not heard a thing about that.
5. A second family member also bought a greenboro house as well as the “Holmes on Homes” package and what do you know, there is no blue wood in sight and Greenboro’s solution is to spray paint the wood blue/pink after the fact. I wonder how the “Holmes on Homes” team is going to certify this as a “Holmes on Homes” house. By the way, you pay about $30,000 extra for the blue wood, blue sheeting etc..
So, long story short; buyer BEWARE! I would stay away from Greenboro. Anyone can make mistakes, but to keep silent and try to swipe mistakes under the rug is not on!

Approximate cost of services:
$950,000.00
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Thomas Rawlings in Three Hills
Thomas Rawlings in Three Hills
1 review Three Hills, AB
8/10

New Home

We bought in June of 2011, not a bad experience at all, obviously theres going to be a few kinks in a never lived in house but all in all very satisfied! The floor plan is very nice! Had an electrical problem, from the time I phoned to report it to the time it was fixed was about 3 hours. For us they have done the warranty walk throughs and done whats asked!

Approximate cost of services:
$290,000.00
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rajinder in Edmonton
rajinder in Edmonton
1 review EDMONTON, AB
4/10

home

we moved in last year janurary right after we moved we had electicity
problem it happens 3-4 times. then heating problem but they fixed it
today it happen again.
door bell brook down 3-4 month no one fixed it
we had toilet blocked couple times.
moreover my sister bought home from samme guys switch electric
stuck cann't turn on or off
electric service really really poor
a lady phone my home couple weeks ago ,she left a massage
i called her back left her message she never called back her name i think barbara

Approximate cost of services:
$395,000.00
0 of 1 people found this review helpful.
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Kim in Spruce grove
Kim in Spruce grove
1 review SPRUCE GROVE, AB
10/10

Walker Lakes Home

After reading some of the reviews for this builder I felt compelled to respond on my experience. Greenboro Homes provided everything they said they would right from the sales person all the way though to moving in and servicing my home. I did have a couple of items to be fixed like doors that didnt close in the spring but what new home doesnt. Just like buying a car to take in for maintenance. They were always professional and pleasant to deal with no matter the problems we encourtered. The warranty girls were great to deal with and the people that came to my house were always pleasant. The home is bright open and spacious. Lots of storage. The basement is set out just right to develop in our future for our growing family. The neighborhood is great and close to many stores, walking areas and schools. I wouldnt trade my back yard for anything. The kids get to play and enjoy themselves in a great space.

Thank you to everyone at Greenboro Homes who made my buying experience what it was for my families first home. You truely went above and beyond for us.

I would recommend anyone to buy and build with Greenboro Homes. They do truely care how you feel.

Approximate cost of services:
$402,000.00
1 of 1 people found this review helpful.
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Sunil in Edmonton
Sunil in Edmonton
1 review ,
8/10

New Home in Walker Lakes

We're so happy we purchased our new home from Greenboro Homes. We were quickly running out of space in our tiny duplex and our kids needed more room to play.

After touring multiple areas in the southside and looking at many showhomes from different builders, we decided that Greenboro provided the best value for our price range. In February, we sat down with our salesperson to write the contract. Our salesperson walked us through the entire building process from adding options and upgrades while keeping within our budget to providing us updates as construction progressed.

In July, we finally moved into our new home. We couldn't be more pleased with the fit and finish of our house. We did a pre-occupancy walkthrough in the morning a few days prior to possession and the paint touch-ups identified were already completed that afternoon. Every single deficiency was cleared up before we moved in, except for a back-ordered light.

We had such a great experience buying our home from Greenboro...we've already recommended them to a few of our friends :)

Approximate cost of services:
$388,000.00
1 of 1 people found this review helpful.
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Joan in Edmonton
Joan in Edmonton
1 review Edmonton, AB
0/10

Condo project

Never,Never buy from Greenboro Homes. The condo where I bought is still feeling the effects of the extremely poor workmanship of the condo built 5 years ago. The builder walked away from the project without even finishing the siding on the buildings and we have had to pay for all repairs ourselves. We are now looking at hundreds of thousands to redo work that was was not completed or incorrectly completed on the buildings. Insulation, siding, plumbing concrete problems all over the place. They obviously do not care about anything but selling and don't have any pride in the product they produce. I can't believe a builder can be so ruthless and uncaring.

Approximate cost of services:
$280,000.00
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Erin & Brad Julien in Edmonton
Erin & Brad Julien in Edmonton
1 review Edmonton, AB
0/10

Home built by Greenboro

We had an absolutely horrible experience with Greenboro homes. From the minute we signed the contract we have had NOTHING but problems. We were given possession dates over and over and over- each one would come and go, with no keys to our home. Our house sat half framed for over a month with no one working on it- we were given every excuse in the book as to why- They truly don't care about you at all they just see you as $$ in their pockets. The staff at the show home kept quitting or getting fired so no one really got to know us and we would have to repeat our issues over and over again. Very frustrating. We also had to intervene on several occasions to prevent the trades people from completing work that was NOT supposed to be done- saving the company thousands in re work. Our finished product was shoddy at best- our hardwood was slapped down in 4 hours and the site superintendent bragged about how fast they did it after- well you can sure tell! Our floor boards are all separating and warping- We call to make appointments over and over because we are told that no one is aware of our problem- its like talking to a wall. People make appointments and then don't show up- we are convinced that they are just waiting for the year to be over so that they don't actually have to fix anything. Our dishwasher leaked through our hardwood and into the basement due to not being installed properly, we had no hot water for a week because they installed two cold pipes instead of a hot and a cold. AWFUL!!

Approximate cost of services:
$413,000.00
0 of 1 people found this review helpful.
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