Dee was very helpful in our colour choices. The first half of the job was good, the second half was sloppy as they rushed. Some examples: There were dried paint drips on the bathroom cabinet, insufficient paint coverage on 2 walls, paint on fixtures, line work was uneven. They did come back to fix it when asked, but it wasn't fixed well so we've done it ourselves. This company has 96 reviews all 10/10 and we were asked to place a good review as the workers get bonuses for this. Take note: These ratings from our experience are suspect.
- Approximate cost of services:
- $4,800.00
- Company Response
Thank you for your appreciation of my design assistance. I was happy to help you with your vision for your home. But I'm sorry to hear you were left anything less than completely satisfied and would ask that you call me to discuss your concerns so I can help resolve them at your earliest convenience.
We take pride in all of our work as well as the relationships we have with each of our customers. As you can read here in our other HomeStars reviews, it's part of our company DNA to care about our customers as we do our own family. We would never knowingly walk away from a project believing we've left a customer dissatisfied. This is why we have so many happy customers who have sincerely shared their experiences here on HomeStars where each and every review is verified for authenticity. They come from nothing less than work done well and a relationship of communication and trust. If there's ever a detail we miss on any project, we fix it quickly and happily until we've earned the complete satisfaction of our customer; and we'd welcome an opportunity to help you get the same results we aim to achieve for all our customers.