Moving & Storage review in
Toronto
A change in management and staff at the Gerrard Street location has proven horrid. My rental unit monthly fee was increased with no notice. After an argument on the phone, I learned I was sent an email. I have repeatedly asked to not be communicated with by email, clearly to no avail. I have asked for my statements to be mailed, which suddenly ended with the staff change. I have been dismissed, condescended to, and hung up on by both male employees when on the phone, attempting to have questions answered. I would have been fired from jobs had my customer service manner been so appalling.
- Approximate cost of services:
- $200.00
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