Deceitful Company- Do not use!
We were shown a photo example of what the fence would look like and in in the email that contained our quote, said the quote was for 1 7/8" posts. That is what we discussed. What was actually in the attachment cleverly had the sizes reduced to 1 1/4 ". The poor photocopy and scanned contract could hardly be read. It should have been a red flag.
Flimsy junk you would not even rest your hands on while talking to the neighbour on the other side. No way any reputable company would ever offer yet alone actually install such junk. You have to see it to believe it.
If you want to see what you really get for your money, contact me. I'll gladly show you our house and the neighbors who had the same quote and size changed. You can see for yourself this is not a mistake and what they are really like.
We would have paid double to do the job right. There was no need to play any tricks.
- Approximate cost of services:
- $3,000.00
- Company Response
The customer was shown a picture yes, and it was the same specification as we installed. In fact, it is the same specification as 80% of the residential chain-link 4' fences installed by our company and our competitors. Yes, larger dimensional material can be used, but more often on higher 5' & 6' installations. This requirement was never made an issue during our discussions with the customer, if it had been I would gladly offered it to them the option, at the additional cost. I tried calling more than once afterwards once I saw their issue on line, but they wouldn't talk with me or return my calls. We never heard a complaint from the two other neighbors when we met them to pick up their balances.
It is never enjoyable for me to disappoint a customer.