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Dean Clean Services Inc

Carpet & Rug Cleaning & Repairing
Etobicoke ON M5A 1A1
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11%

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Reviews by rating (past 12 months)

Reviews for Dean Clean Services Inc

Average customer rating:
4 10 (3 reviews)

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Private User
Private User
Private User reviews Brampton, ON
0/10

worst company, waste of time and money.

This is by far the absolute worst company to ever do business with. The staff is rude and ignorant. They really don't seem to know what they are doing or how to run a professional company. they act like clowns who run a circus. And the cleaners they have working for them are a joke. If they knew how to do there job properly then it wouldn't be so bad but the cleaners are useless and the office is a joke. I have done business with other companies and never found any to be as incompitant as this one. I would and will continue to discourage people from doing business with this company. If you don't believe then waste some money and find out what kind of horrible company this is. But don't say I didn't warn you. I had to hire another reputable company to finish the job that these people couldn't get right the first time. Waste of my time and money!!! Don't do call Dean Clean because dean will just clean out your pockets nothing else.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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mmnapa from Malton
mmnapa from Malton
1 review Calgary, AB
2/10

Carpet cleaning

This review is meant for a carpet cleaning service rendered in Calgary.

I have booked and paid 2 weeks ago for carpet cleaning. Back then, I asked the lady if they can do weekends and she confidently said yes. Hence, I asked if Sunday morning was fine. She said it's fine just that she cannot guarantee a specific time. With this, I have made my schedule free all morning on Sunday. I called at 11:30 am on the day of the schedule as nobody hasn't come in yet, only to find out they didn't know about the it (despite the date clearly indicate on the receipt and scheduling the cleaning two weeks in advance). The owner who answered the phone was so condescending and unprofessional and wasn't even apologetic for the inconvenience of the customer having to reschedule her personal plans to make way for the rescheduling. He asked his cleaner to call me who was requesting to do it on a Monday which was not possible as I needed it done prior to my guests arriving on Monday. Owner called after the cleaner asking if I am ok Monday and I said no. Cleaner called again and asked if I can do Sunday later afternoon and I said no, it has to be asap as I had things planned that day. Owner called right after asking if I can do right away and I said that's what I wanted and not later afternoon as his cleaner was asking for. Owner condescendingly asked me if I want asap or late afternoon, as if I was the one proposing all those times. Obviously both the owner and cleaner weren't connected. Will never recommend this company at all.

Review has 1 previous version
Approximate cost of services:
$105.00
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Daniel in Thornhill
Daniel in Thornhill
10 reviews THORNHILL, ON

First Review

10/10

Carpet Cleaning for the office

I needed the carpets cleaned in my office. The two gentleman that came were very friendly and hard working. They put extra effort into taking out high traffic stains. I will use them again after the winter months.

Approximate cost of services:
$200.00
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