I dealt with the company two years ago and it was a disaster, but I thought that I would give them another chance. But no, another disaster. (The only reason that I dealt with them a second time was the fact that they were the only dealer who had the product that I wanted in stock. The problem in both case was the cartage company that they subcontract delivery to, but in both cases they disavow themselves of any responsibility for the subcontractor).
- Approximate cost of services:
- $1,000.00
- Company Response
Thank you for your review. I am sorry to hear that your experience with our subcontracted delivery company was less than satisfactory. We understand that in making these deliveries they are representing our company and want to ensure they uphold the highest standard.
Kindly send details of your concerns to homedelivery@caslp.ca. This will allow us to have this matter escalated and addressed with the management team at Ovation (delivery company).