Stay away- POOR CUSTOMER SERVICE
Received a dead on arrival fridge.
Took them 3 days to response and refused to take any responsibility for the product delivered.
Left me to deal with the manufacturer and completely washed their hand from supporting the customer.
Customer service are useless and Return Authorization department only respond by email.
FOR YOUR MENTAL HEALTH STAY AWAY!!!!
- Approximate cost of services:
- $3,000.00
- Company Response
Dear Ben,
Thank you for sharing your feedback.
We sincerely apologize for the inconvenience you've been through.
Please know that this is certainly not the type of experience we would wish upon our customers.
Would you please contact our After-Sales Team at casreviews@caslp.ca to provide more information as to how we could improve our service for future reference?
Kind regards,
BL
CAS